Infor Xtreme Support has been awarded a 2013 Confirmit ACE (Achievement in Customer Excellence) Award for exceptional customer support.
This is the fifth successive year Infor has won ACE Award honors, which demonstrates the level of importance Infor places on delivering personalized, proactive services to users.
Confirmit is the world's leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications.
Receiving a Confirmit ACE Award demonstrates rigorous application of customer feedback processes and outstanding performance as measured by those processes.
"Infor recognizes that delivering the right level of support is critical to the success of an organization, which is why we provide our customers with deep industry knowledge and access to key resources through Infor Xtreme Support," said Marylon McGinnis, SVP, Global Support, Infor. "Our goal is always to resolve incidents quickly and efficiently to keep our users' applications running at an optimum level, and receiving this award year after year is a testament to our steadfast dedication."