Ciena to Elevate Guest ExperiencePosted at - 08:45 AM on Tue, Jul 03, 2012

Smooth-running hotels run on seamless systems. Ciena Hotels has chosen Infor10 HMS to unify processes for better, faster service.

"We are a service-oriented hotel and want our staff to be centered around guest satisfaction, so we need software that will streamline day-to-day activities for our staff," said Bob Zachariah, president and CEO of Austin, Texas-based Ciena Hotels & Suites. "Infor10 HMS was a perfect match because the Workspace user interface is straightforward, intuitive, and appealing to hotel staff, while the cloud deployment gives us the scalability to accommodate future growth and enables us to reduce our overall IT expenditure for a quicker return on our investment."

Ciena will deploy the software-as-a-service (SaaS) version of Infor10 ION-enabled Infor10 HMS to benefit from the functionality, financial and scalability advantages offered through the cloud.

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