"Infor has unveiled a new version of Inforce, a product that connects Salesforce.com's popular cloud-based CRM (customer relationship management) software with its own," reports CIO.com.
An article by Chris Kanaracus of IDG News Service posted Aug. 28 details its new features:
- "… support for tying multiple systems and companies to a single Inforce instance.
- "Inforce also expands support for Business Object Documents, … BODs are associated with specific topics and processes, such as 'employee work-time' or 'invoice.' Previously, Inforce offered more than a dozen BODs as standard but now supports greater than 100.
- "Finally, the updated Inforce provides a new object that can pull in and show price quotes from within an Infor ERP system. The quotes can also be linked with contacts, accounts and opportunities in the CRM system, according to Infor."
Infor also "remains 'deeply committed' to its own Epiphany CRM software, product manager Jackie Palmer said in a statement: 'We recently announced major new releases around digital marketing and expanded cloud functionality, have acquired Orbis to grow the product suite …'
"Epiphany also offers on-premises deployments, something Salesforce.com does not."