Being on the Watchlist means Greenberg expects Infor to have a big impact on CRM this year, and Infor already has. Last week, Infor released a new CRM component called Infor10 Marketing that facilitates social network sharing and multi-channel marketing.
Look for Greenberg to detail why he selected Infor for the CRM Watchlist 2012 in an upcoming blog post. Meanwhile, here's what he said about Infor last year, and Infor's response.
