|US||- United States|
|CZ||- Czech Republic|
|ZA||- South Africa|
|UK||- United Kingdom|
|LAT||- Latin America|
|MID||- Middle East|
Below is a small sampling of Infor customers; please contact us for more customer stories.
This customer profile provides an overview of the challenges Allcargo Logistics Ltd. faced before purchasing the Infor solutions and the benefits it realized once the software was in place. It also describes the company, names the industry withn which it operates, and quotes from a company representative.
After automating its dorm room inspection and processing of 35,000 work orders per year with Infor EAM Asset Sustainability, Bentley University took further steps to control operating costs and reduce carbon emissions with the application. The university significantly reduced electrical consumption as well as carbon emissions, saving 10% in electrical costs; eliminated equipment failures through predictive maintenance; and used barcoding on a mobile tool to easily capture asset data.
Brewster Dairy Integrates Systems and Boosts Productivity with Infor ION Suite.
CERN relies on Infor EAM to maintain more than a million items of equipment. The resulting success has provided "invaluable security."
After implementing Infor EAM Asset Sustainability, the capital city of Iowa saw annual savings of $200,000 in energy efficiency alone, plus reduced costs from productivity improvements of a factor of nearly four—from 20% to 75%, compared to an industry average of 30% to 50%. The organization also received the governor of Iowa’s Environmental Excellence Award in 2010 for energy efficiency improvements. In addition, the organization attributes fast user adoption to the solution’s ease of use and helpful tools providing critical information about asset performance.
With Infor EAM, the Tennessee city can now easily track key assets, including all 34 sewer pumps, and automate scheduling of preventative maintenance before the assets reach critical condition and require expensive repairs. The city also has gained a unified view of data in real time showing requested and completed repairs, maintenance costs, and asset locations, allowing automation of work order management throughout the city. Employees can easily access work orders and view a detailed status of all assets, including energy use of each asset, speeding up the work flow.
Cornèr Bank Group of Switzerland offers its customers the entire range of traditional banking products, with more specific specialization in private banking, financing, and VISA and MasterCard credit cards. The company selected Infor EAM for its Asset and Facility Management project to allow the bank to streamline its structures, assets, buildings, premises, facilities, and equipment.
Using Infor EAM Asset Sustainability, the natural gas transportation company has ensured compliance with various federal regulations. The company leverages the increased flexibility of the system to easily configure it in many ways, including preventing an end user from booking labor for another end user, from booking labor without proper qualifications, and from closing a work order if hours aren’t booked to each activity. Energy Transfer also created custom fields and associated them with the preventive maintenance schedule to further enhance control.
When a top producer of conventional and organic fruits and vegetables migrated from Infor MP2 to Infor EAM, the company streamlined and automated many processes throughout its departments. With the fully integrated system, the company can easily track and efficiently manage work order history, assets, costs, and its preventive maintenance program. The company also cut report creation time from 1 day to about 30 minutes.
A division of the global food giant saw 11% efficiency improvements, 5% to 10% maintenance cost reductions, and world-class levels of maintenance inventory management after implementing Infor EAM and lean principles.
The company providing processing, distributing, and logistics and supply-chain services for the proteins industry uses Infor EAM in the cloud to provide real-time data in a single database for all users, and to minimize IT costs. Keystone Foods sees annual savings from payroll costs and software and service costs, and it can easily track its work orders that number more than a million. The company has also gained maximum flexibility to configure the software, easily creating custom work orders to minimize involvement of maintenance staff, and creating cross-reference reports to follow inventory in all its stores and plants.
Using Infor EAM, the company tracks all aspects of operations, seeing 30% inventory cost savings and 90% reduced downtime.
Mohawk Paper is leveraging Infor EAM solutions to better understand the energy consumption occurring on its equipment in order to reduce greenhouse gas emissions. Mohawk's VP of IT says, "I haven't seen a product in many years that is as effective and user-friendly as [Infor EAM]."
By integrating its on-site Infor LN and cloud-hosted Infor EAM solutions with the Infor ION Suite, PRIDE Industries ensured that its applications operated together seamlessly to execute its business processes. The company was able increase visibility into its operations, improve data accuracy, automate processes, and reduce its operational costs.
By leveraging Infor EAM to support more effective maintenance, integrate with other management systems, and analyze desalination performance history, Saudi Arabia's Saline Water Conversion Corporation (SWCC) positions itself for a future of continuous process improvement. Those improvements will undoubtedly yield countless future benefits to people in water-scarce regions around the world
After deploying Infor EAM, the Health Service of Castilla-La Mancha (SESCAM) in Spain significantly improved asset performance among its 200 centers, and extended the useful life of its assets. SESCAM can more accurately schedule preventive maintenance, anticipate problems, and monitor and audit assets to comply with official regulations. Through the centralized system, the organization has unified and standardized asset maintenance, streamlined processes, stored historical data for cost and failure analysis, and made much progress in consolidating asset maintenance at all centers.
At this university, a manual system of spreadsheets was used to track data related to a variety of assets and their use. After implementing all the Infor modules, it reduced the invoice approval process from two weeks to two days, provided complete asset history records, offered real-time SLA tracking, and saved significant time, effort, and overall costs.
Using Infor EAM, the pharmaceuticals manufacturer has gained major business benefits. The company now easily complies with strict government regulations, and it has streamlined its processes through much improved data visibility and access. Technician productivity and better use of technician time for planned work versus reactive response have also jumped significantly. The “visual factory” screen showing work order status has also resulted in big process improvements, including providing instant updates on parts used versus waiting for month-end restock invoices, and allowing better usage of parts by technicians and engineers.
Technip is a world leader in engineering, technologies and project management for the oil and gas industry. Technip needed an asset management system capable of supporting the maintenance of its equipment assets—both offshore and onshore—and enabling improved vessel downtime, costs, inventory, and purchasing through the availability of accurate, consistent, meaningful, and transparent information. The project team selected Infor EAM. This decision was based on Infor EAM’s sophistication, the ability to create a local database on each vessel, and the robustness of the solution’s communications module.