|US||- United States|
|CZ||- Czech Republic|
|ZA||- South Africa|
|UK||- United Kingdom|
|LAT||- Latin America|
|MID||- Middle East|
Below is a small sampling of Infor customers; please contact us for more customer stories.
Amatola Water’s core aim is to assist local government in the effective development and sustainable operation and maintenance of safe, reliable water supply and waste water services. The organization had a goal to meet market demand for expanded offerings, change business processes to become more competitive, and effectively manage operations across a broad geographical territory. With Infor LN, the company ensured the smooth operation of new business units, sped up processes, and handled complex regionalizations in four business units.
The Texas county that is home to one of the largest and fastest-growing cities in America—San Antonio—selected the Infor Lawson Financials, Infor Lawson Supply Chain Management, and Infor Lawson BI to meet its growing IT needs. Bexar County identified 3,500 functions and technical requirements, all of which the Infor products met. The county has been able to make more effective budgetary decisions and has improved management of the end-to-end procurement process from sourcing vendors to awarding contracts and managing ongoing contracts.
Buncombe County is tucked into a 646-square-mile section of the Appalachian Mountains. With nearly 230,000 residents, the local government oversees 1,400 employees, including fire services, sheriffs, nurses and other county personnel. Like most organizations in today’s economy, Buncombe constantly faces the challenge to do more with less in order to maximize every taxpayer dollar. By moving to the cloud, the county saved enough money to fully pay for the entire upgrade to the newest Infor systems and to cut the budget in order to preserve jobs.
Carpentersville School District—one of the largest and fastest-growing K-12 school districts in the United States—needed to evaluate district programs’ effectiveness regarding student achievement, and tie student performance to budget. With Infor Lawson BI, the district was able to stay within budget, improve the bottom line, and ensure a better educational experience for students. In addition, the district was able to increase Standard & Poor’s (S&P’s) bond rating five tiers—from BBB- to AA—within two years.
After implementing Infor EAM Asset Sustainability, the capital city of Iowa saw annual savings of $200,000 in energy efficiency alone, plus reduced costs from productivity improvements of a factor of nearly four—from 20% to 75%, compared to an industry average of 30% to 50%. The organization also received the governor of Iowa’s Environmental Excellence Award in 2010 for energy efficiency improvements. In addition, the organization attributes fast user adoption to the solution’s ease of use and helpful tools providing critical information about asset performance.
Larry Kerr, Director of ERP, discusses why Infor beat out Oracle and JD Edwards when it was time to replace the city’s obsolete aging system. Chryste Hofer, Director of ERP, discusses success with the following products: financials, absence management, Design Studio, MS Add Ins, and security.
Tom Spencer, ERP Manager, speaks about Infor’s win over other vendors with its “Tier I functionality at a Tier II price.” Other topics mentioned: human resources, supply chain, and financials.
Teresa Wright, ITS Project Manager; and Cathy Loveland, Project & Application Management Services Manager, discuss their Infor experience. Topics include: HR, payroll, employee self-service, and financials.
John Barker, Information Technology Director, discusses how Infor modernized their operations with solutions for payroll, budgeting, and accounting.
With Infor EAM, the Tennessee city can now easily track key assets, including all 34 sewer pumps, and automate scheduling of preventative maintenance before the assets reach critical condition and require expensive repairs. The city also has gained a unified view of data in real time showing requested and completed repairs, maintenance costs, and asset locations, allowing automation of work order management throughout the city. Employees can easily access work orders and view a detailed status of all assets, including energy use of each asset, speeding up the work flow.
Andrea Casselton, Director, Office of Technology and Communications; and Paul Strong, Project Director, review the pre-Infor Lawson climate with their legacy systems and the effects of a slowly retiring IT staff who maintained those systems.
Carolyn Henzel, Director HRIS; and Joyce Fell, HR Manager, share the school district’s Infor success story. Topics they talk about: talent management, HR, payroll, employee self-service, performance & goals, teacher performance, employee performance, and compensation.
Using Infor Public Sector, the municipality in Alaska realized 100% ROI in about 12 months, saved 12.4% on project budget, and increased customer service delivery 62% with active case violations dropping from 1,146 to 270. From reduced inspection time, the municipality posts annual cost savings of $758,000.
The North East Independent School District spans approximately 140 square miles in the north central and northeast sectors of Bexar County, Texas. The district is home to 66,613 students across 65 campuses, 11 magnet programs, eight alternative schools and 8,471 employees. The school district needed to implement a replacement system with robust functionality in order to automate processes and eliminate redundancy, human error and work duplication. They chose to go with Lawson after receiving a proposal of a solution built around what NEISD wanted to achieve and met all challenges.
John Piscacek, Associate Superindendent for Finance; and David Marusa, Director of Business Application Services, review the ways Infor has improved their business operations. Topics covered: HR, payroll, LBI, Smart Office, and Silver Support.
Lance Kelley, ERP Business Analyst, talks about the improved access to information the water utility has experienced since their 20 year old legacy system was replaced with infor solutions.
Using Infor SunSystems integrated with Infor Query & Analysis, the nonprofit organization consisting of more than 1,500 worldwide sites standardized, streamlined, and automated various financial processes while allowing customization for local government regulations. The organization has improved productivity, saved costs, and gained greater financial transparency and organizational governance.
A nonprofit relief organization implemented Infor SunSystems for its accounting and Infor Corporate Performance Management to enable web-based access to one source of real-time data. World Vision improved its management of consolidation, analysis, and reporting processes, and significantly improved its accountability.