In 15 years of using Infor Cloverleaf Integration Suite, Infor's enterprise-caliber integration platform, Blessing Hospital has accomplished much: meeting Stage 2 Meaningful Use criteria, and improving transitions of care, receivables, collections, Medicaid denials, and clean claim rates.
Blessing Hospital in Quincy, Illinois, serves a 15-county area covering southeast Iowa, northeast Missouri, and western Illinois, and has 300 beds, more than 240 physicians, and more than 2,000 employees. Blessing has gone from two threads, which include all inbound and outbound protocols or translations, to roughly 200 threads over three Cloverleaf sites in 2014, and has been able to partner with other local hospitals to contribute Meaningful Use-certified health information exchange (HIE) data through Infor Cloverleaf to the community.
Since deployment, Blessing Hospital has seen numerous financial and operational benefits by working with Infor:
- Improved revenue cycle and reduced days in accounts receivable by 30 percent
- Improved point-of-service collections by roughly 33 percent
- Decreased days not final billed by 32 percent and an overall reduction of Medicare denials and rejections
- Improved clean claims rate from below 70 percent to around 90 percent
"The maturity of the product and the research and development investments Infor has made in the Infor Cloverleaf application have made Infor Healthcare a long-term partner for Blessing Hospital," said John Frazee, Blessing Hospital integration analyst. "Over the years, many of our user suggestions have been incorporated at a high rate into future releases of the product, and those enhancements have helped us improve efficiency and workflow."
Infor Cloverleaf has been able to help Blessing Hospital meet health information exchange (HIE) criteria for Stage 2 Meaningful Use to facilitate the electronic movement of health-related information among internal and external healthcare organizations and address ever-changing requirements of the Affordable Care Act. Blessing Hospital can better mitigate risks associated with implementing a patient financial management system and transformed data from the organization's new patient financial management system into HL7 formats and messages so downstream systems can better understand it.