Looking to add a flexible, easily modified, user-friendly learning platform to its already robust Infor Human Capital Management (HCM) solution, Woodmen of the World Life Insurance Society, a 700,000-customer Nebraska-based life insurance provider, has successfully implemented Infor Certpoint Learning Management.
"Integrating Infor Certpoint Learning Management with our existing Infor HCM application has allowed us to manage all of our human capital processes within one solution," said James Pearson, director, field education, Woodmen of the World Life Insurance Society. "Now we have the resources to better educate our associates with consolidated access to training programs and new policy information, which we believe will have a long-term impact on associate retention and productivity."
Infor Certpoint Learning Management provides a unified portal for easy training access, competency measurements, and more efficient knowledge transfer throughout the Woodmen of the World organization. This allows Woodmen of the World to establish multiple portals for different audiences, displaying only necessary courses and product information based on the user's role and level of access—minimizing the risk of potential information security issues.
"Infor Certpoint Learning Management is designed to help companies like Woodmen of the World standardize learning processes and improve user competency," said Tarik Taman, general manager, HCM, Infor. "An effective learning strategy allows companies to educate employee and non-employee stakeholders on proprietary brand knowledge, ensuring the organization's products are best served. Educating and certifying those who interact with customers is a quick path to optimizing revenue."