Infor's reinvigorated approach to customer experience is permeating the entire company.
"At Infor, we believe the customer experience is entirely about the business value, the realized outcome, the return on investment achieved by our customers through the use of Infor solutions," says Chief Customer Officer Mary Trick. "It's about the entire experience the users have with our software, our services, and our people. We want to make it easy for our customers to do business with us. Everything we do is focused on our customers' success using our software."