NEW YORK - Apr 18, 2013
Infor, a leading provider of business application software serving more than 70,000 customers, today announced the latest release of Infor Epiphany Marketing 10.0.2, an industry-leading customer experience and interaction management application. This is the first release of Infor Epiphany Marketing that will take advantage of Infor User Experience, Infor's groundbreaking, new user interface look and feel.
A component of the Infor ION Experience suite of products, Infor Epiphany Marketing deployed with Infor Workspace allows users to simplify the workday by getting information when and where it's needed, and built-in web parts include short cuts, links, and in-context intelligence to provide the user everything they need to do their job, all in one place.
In addition, several Infor Epiphany Marketing-specific web parts are provided when deploying the application with Infor Workspace including: Recent Files which provides a list of the five most recently saved files; Favorite Reports that provides a list of all saved Favorite Reports by topic; Favorite Charts that quickly view important charts that have been saved as a favorite; Campaign Calendar that provides a quick view of current campaign activity; and Task Manager which provides quick access to an individual's five most recent items appearing in the Task Manager per category. These web parts can be displayed on the Workspace home page or as contextual applications.
Additional Upgrades to Infor Epiphany 10.0.2 Deliver:
- A brand new, user-friendly homepage and interface - The refreshed homepage leverages new web parts designed to provide a quick view of important areas being used across the application. The new UI is as intuitive, attractive, and fun to use as personal technology. It incorporates the latest consumer innovations so users can leverage a collaborative, personalized, and highly intuitive work environment.
- Updated application navigation - Reducing clicks and page loads and allowing faster and more efficient navigation through the application.
- Completely revamped report pages - Several of the most-used reports have a new, rich and responsive user interface. The updated reports now leverage drag and drop, and minimize scrolling, clicks and popup windows. The introduction of drag-and-drop functionality allows for quick report creation from a single view, with little effort from the user.
- Improved functionality for tables and charts - Chart functionality in the most-used reports is significantly improved, allowing the user to zoom in on data within the chart, view data points in the grid, select attribute values on which to draw the chart, as well as choose which attribute values to include in the data. In addition, charts are interactive and zooming in allows closely aligned points and hidden details to be magnified. Now, previously cluttered areas, full of lines and data points, are clear.
"In order to sustain lifelong, meaningful customer interactions, marketers need to be able to easily and quickly analyze large volumes of customer data to uncover new opportunities, and easily build communication strategies across multiple touch points with varied messaging," said George Wright, senior vice president and general manager, CRM, Infor. "This new release of Infor Epiphany Marketing not only gives our customers enhanced tools and capabilities to complete tasks more efficiently, but the new user interface experience lets them interact more intuitively with the software, enhancing the user-experience and eliminating time spent swiveling between applications to do work."
Infor is one of the world's largest providers of enterprise applications and services, helping 70,000 customers in 194 countries improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, using ground-breaking technology that delivers a rich user experience, and flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both. To learn more about Infor, please visit www.infor.com.
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