Infor Unveils Upgraded M3 for Six Key Industries

Focused Roadmaps Deliver New Functionality Combined with Ease of Upgrade

NEW YORK -  Feb 20, 2014

Infor, a leading provider of business application software serving more than 70,000 customers, today announced the general availability of version 13.2 of Infor M3, a leading enterprise resource planning (ERP) solution designed for companies that make, move or maintain products.  With over 1,000 enhancements compared to the last major version, M3 now includes dedicated new solutions for customer lifecycle management (CLM); fashion product lifecycle management (PLM); fast food planning; and customer relationship management (CRM) for the equipment industry. M3 also offers an easy upgrade method to deliver and install major functional improvements without the need for a completely new version.

News Points

  • M3 has received significantly more investment since Infor acquired the product than at any point in the last decade, in order to ensure that M3 continues to meet the requirements of key industries including manufacturing, fashion, distribution, food & beverage, chemicals, distribution and  equipment dealers, rental and service providers.
  • The latest version of M3 includes more than 1,000 enhancements built over the last four years since the last major version.  Many of these have been requested by customers.
  • M3 13.2 also offers industry-specific customer lifecycle management (CLM) capabilities, delivering a holistic view of customer-facing processes.  Infor M3 CLM not only delivers sales force automation and account management functionality, but also drives a more intelligent approach to account management.
  • M3 13.2 also offers an improved HTML5 client user interface that has multi-browser capabilities that allow it to run on mobile devices such as the iPad. 13.2 also features configurable start pages, new menu navigation and a simplified user interface (UI), offering the ease of use found in consumer software.
  • M3 is now Infor 10x-certified, making it fully compatible with Infor Ming.le, Infor ION and Infor Business Intelligence (BI). Infor Ming.le is an innovative collaboration and workflow platform. Infor ION connects M3 to other Infor best-in-class applications to deliver more complete industry solutions and ensures a smoother upgrade path for the future through a standard, loosely coupled connection.
  • For fashion companies, there is a completely new product lifecycle management (PLM) capability.  This is the result of substantial investment over the past two years. 
  • For equipment dealers, M3 now offers not only customer relationship management (CRM) for equipment, but also analytics capabilities and specific functionality for parts marketing programs and rebates.
  • For food and beverage manufacturers that produce ultra-fresh food, Infor M3 Fresh Food Planner introduces the new concept of "forecast pacing." This helps manufacturers refine forecasts and create an efficient daily planning process.
  • As part of the Infor Local.ly strategy to reduce the time and cost of global expansion, M3 supports 41 countries and 16 languages as standard.

Customer Quote

"As part of our evolution as a manufacturer, we have recently upgraded to version 13 of M3 to exploit some of the new functionality," said Daniel Rönnertz, process development manager, Thule Group.  "It is clear that the investment Infor has made in M3 is now starting to pay dividends in terms of meeting the developing needs of our business and improving efficiencies."

Infor Quote

"The latest version of M3 is built on a new delivery platform to enable fast and incremental upgrades and deliver new capabilities without the cost and risk of a major upgrade," said Henrik Billgren, vice president, M3 Product Management at Infor. "Combined with the Infor UpgradeX program, this offers customers a unique opportunity to move to the latest user experience, and exploit all the new capabilities available in M3, be it on premise or in the cloud."

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About Infor

Infor is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in more than 200 countries and territories improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, and with an innovative user experience design that is simple, transparent, and elegant. Infor provides flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both. To learn more about Infor, please visit www.infor.com.

Infor customers include:

  • 19 of the top 20 aerospace companies
  • 12 of the top 13 high tech companies
  • 10 of the top 10 pharmaceutical companies
  • 21 of the 25 largest US health delivery networks
  • 16 of the 20 largest US cities
  • 84 of the top 100 automotive suppliers
  • 31 of the top 50 industrial distributors
  • 5 of the top 9 brewers

This announcement reflects the direction Infor may take with regard to the specific product(s) described herein, all of which is subject to change by Infor in its sole discretion, with or without notice to you. This announcement is not a commitment to you in any way and you should not rely on this document or any of its content in making any decision. Infor is not committing to develop or deliver any specified enhancement, upgrade, product or functionality, even if such is described in this announcement and even if such description is accompanied by words such as "anticipate," "believe," "expect," "intend," "may," "plan," "project," "predict," "should," "will," and/or similar expressions. Many factors can affect Infor's product development plans and the nature, content and timing of future product releases, all of which remain in the sole discretion of Infor. This announcement, in whole or in part, may not be incorporated into any contractual agreement with Infor or its subsidiaries or affiliates. Infor expressly disclaims any liability with respect to this announcement.

Press contacts

Media contacts - Americas

Dan Barnhardt
U.S.A. and Canada
Phone:+1 646 336 1731
Email:dan.barnhardt@infor.com

Claudia Vazquez
Latin America
Phone:+54 11 4010 8079
Email:claudia.vazquez@infor.com

Media contacts - Europe, Middle East and Africa

Richard Moore
United Kingdom, Southern Europe,
Middle East and Africa
Phone:+44 121 615 8189
Email:richard.moore@infor.com

Tanja Hossfeld
Central, Northern and Eastern Europe
Phone:+49 172 7481 111
Email:tanja.hossfeld@infor.com

Media contacts - Asia Pacific and Japan 

Phyllis Tan
Phone:+65 9799 9133
Email:phyllis.tan@infor.com

Industry analyst contact

Sharon Sulc
Phone:+1 614 537 6634
Email:sharon.sulc@infor.com



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