Matrix Medical Puts Science into HR Processes with Infor

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Matrix Medical Puts Science into HR Processes with Infor Infor Talent Science to Help Build Out Contact Center, Hire Loyal Staff

NEW YORK -  Jul 02, 2014

Infor, a leading provider of business application software serving more than 70,000 customers, today announced that Matrix Medical Network has selected Infor Talent Science. Matrix Medical Network is a national leader in prospective health risk assessments for Medicare Advantage plan members and will use the solution to help identify productive and dependable contact center candidates who will be the voice of Matrix to its more than 2,000 Medicare Advantage members signing up for health visits every day.

"We're in a high-demand healthcare sector with double-digit growth several years running," said Chaz Hinkle, chief human resources officer, Matrix Medical Network. "The Infor predictive model is proven in the healthcare industry to identify top performers who will stay and grow with us."

Hiring the right talent is critical for the contact center positions at Matrix, which schedule Medicare Advantage members for health assessments and route the schedules of more than 600 nationwide Matrix nurse practitioners who visit those members. The software's unique predictive talent analytics will compare candidates with a Performance Profile for each position that will help leaders select the candidates with the highest probability of long-term success. Leaders will use Infor Talent Science as a guide for candidate interview questions, ongoing employee development, and succession planning. Infor Talent Science will also integrate with Matrix Medical Network's applicant tracking system.

"Today's health care industry moves quickly and requires companies to be able to add the right staff quickly," said Tarik Taman, general manager, HCM, Infor. "Infor gives companies like Matrix Medical Network the predictive power to use talent science to find and hire the team members who will stay and grow with the company."


About Matrix Medical Network

Matrix Medical Network is headquartered in Scottsdale, Ariz., and provides prospective health assessments services that help health plans provide high-quality care while managing costs. Having pioneered the use of a national network of highly-trained employee nurse practitioners to conduct medical assessments in member homes or nursing facilities, Matrix is dedicated to improving the quality of health care in the United States. Matrix is owned by Welsh, Carson, Anderson & Stowe, a leading private equity investment firm. For more information, visit www.MatrixForMe.com.


About Infor

Infor is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in more than 200 countries and territories improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, and with an innovative user experience design that is simple, transparent, and elegant. Infor provides flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both. To learn more about Infor, please visit www.infor.com.

Infor customers include:

  • 19 of the top 20 aerospace companies
  • 12 of the top 13 high tech companies
  • 10 of the top 10 pharmaceutical companies
  • 21 of the 25 largest US health delivery networks
  • 16 of the 20 largest US cities
  • 84 of the top 100 automotive suppliers
  • 31 of the top 50 industrial distributors
  • 5 of the top 9 brewers


Press contacts

Media contacts - Americas

Dan Barnhardt
U.S.A. and Canada
Phone:+1 646 336 1731
Email:dan.barnhardt@infor.com

Claudia Vazquez
Latin America
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Email:claudia.vazquez@infor.com

Media contacts - Europe, Middle East and Africa

Richard Moore
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Middle East and Africa
Phone:+44 121 615 8189
Email:richard.moore@infor.com

Tanja Hossfeld
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Email:tanja.hossfeld@infor.com

Media contacts - Asia Pacific and Japan 

Phyllis Tan
Phone:+65 9799 9133
Email:phyllis.tan@infor.com

Industry analyst contact

Sharon Sulc
Phone:+1 614 537 6634
Email:sharon.sulc@infor.com



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