St. Michael's Hospital Simplifies Data with Infor Healthcare

Infor Healthcare Solutions to Provide Greater Visibility to Staff, Increase Operational Efficiencies

NEW YORK -  Aug 28, 2012

Infor, a leading provider of business application software serving more than 70,000 customers, today announced that St. Michael's Hospital, an academic health sciences hospital located in Toronto, has selected Infor to help streamline the organization's financial and operational processes in order to provide more relevant and timely information to all levels of management.

Applications specialized for Healthcare, including Analytics for Healthcare, Financial Management, Workforce Management, Supply Chain Management, as well as Infor Talent Management, will enable automated, standardized processes to help St. Michael's reduce costs by using resources efficiently, allowing staff to focus more on delivering exceptional patient care.

News Points

  • St. Michael's selected Infor because of the company's expertise and specialized knowledge in the healthcare industry. In addition, Infor's suite of technology will provide the organization with more agility to adapt to a variety of business processes.
  • Infor Lawson Analytics for Healthcare will provide St. Michael's with a single source for relevant data that will allow them to drill-down when required, as well as perform predictive analytics. Additionally, the information available to managers will be timelier, enhancing decision-making through the improved quality of data available.
  • With the benefit of Infor Lawson Supply Chain Management, St. Michael's will  be better equipped to drive inefficiencies and hidden costs out of back-office purchasing activities, increase purchasing activities visibility, supporting the company's compliance goals.
  • Infor Lawson Workforce Management will help St. Michael's automate scheduling and more closely link employees to the overall business strategy, leading to a more efficient use of resources and staff time. Through Infor Lawson Talent Management, St. Michaels will have an end-to-end approach for addressing all phases of an employee's life cycle - from recruitment, to onboarding, to retention.
  • St. Michael's will reduce data-entry redundancies, improve budgeting and produce more accurate and timely reports through Infor Lawson Enterprise Financial Management.

St. Michael's Hospital Quote

"We needed a partner that really understood the ins-and-outs of our organization and the healthcare industry as a whole," said John King, executive vice president and chief administrative officer, St. Michael's. "Infor was not only able to provide us with tools that are easy to use and navigate, streamlining the decision-making process for our managers, but instilled confidence in us that they will continue to innovate and be there for our organization as we grow and change, and as the industry grows and changes."

Infor Quote

"Healthcare organizations are continually being challenged to do more with a limited amount of resources, and technology adoption is critical to improving financial performance as well as patient outcomes," said Jim Catalino, senior vice president and general manager for Healthcare, Infor. "With that in mind, Infor Healthcare applications are designed to help users navigate through these business complexities and connect financial, clinical and operational systems to provide increased visibility to the right people at the point of decision-making."

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About St. Michael's Hospital

Critical care and trauma, heart disease, neurosurgery, diabetes, cancer care, and care of the homeless are among the Hospital's recognized areas of expertise.  St. Michael's Hospital provides compassionate care to all who enter its doors. The hospital also provides outstanding medical education to future health care professionals in more than 23 academic disciplines.

About Infor

Infor is the world's third-largest supplier of enterprise applications and services, helping more than 70,000 large and mid-size companies improve operations and drive growth across numerous industry sectors.  To learn more about Infor, please visit

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