Infor Named a Leader in the 2013 Wisdom of Crowds Business Intelligence Market Study

Infor Business Intelligence Recognized for Technical Support and Integrity

NEW YORK -  Aug 06, 2013

Infor, a leading provider of business application software serving more than 70,000 customers, today announced that Infor Business Intelligence was selected as a Leader in the 2013 Wisdom of Crowds Business Intelligence Market Study by Dresner Advisory Services. The report evaluates vendors based on seven categories including sales/acquisition experience, value for price paid, quality and usefulness of product, quality of technical support, quality and value of consulting, integrity and whether the vendor is recommended. Vendors were ranked using 33 different criteria, on a 5-point scale for each.

A first time entry in the Titan market segment, which encompasses the largest vendors with extensive product and service offerings, Infor is positioned as its leader, exceeding peer averages for virtually all measures. According to the report, the company was ranked as "best in class" in Sales, Technical Support, Consulting, Integrity, and Recommended categories.

"Excellent technology is an important enabler for business intelligence once management support and ownership, organizational stability, a focus upon critical opportunities and requisite skills are in place at an organization," said Howard Dresner, chief research officer, Dresner Advisory Services. "The Wisdom of Crowds Business Intelligence Market Study offers value to both consumers and producers of Business Intelligence technology and services, detailing the quality of such technology solutions available to the industry."

Infor BI is a comprehensive, integrated business intelligence platform that includes financial and operational reporting and analysis, dashboards, planning, budgeting, forecasting, role-based analytics, data mining, and financial consolidation capabilities. Infor BI gets the right information, to the right individuals, at the right time, so decision makers throughout an organization can identify new business opportunities and make more informed decisions. In addition, Infor BI solutions simplify and accelerate the processes of gathering, analyzing, reporting, and planning key business information.

"This leader placement acknowledges our commitment to innovative Business Intelligence solutions that help make customers stronger," said Lee Kilmer, vice president, Infor.  "Our recent Infor BI 10x announcement further shows that we continue to deliver meaningful information and actionable insight to key decision makers through our industry-leading tools."

About Howard Dresner and Dresner Advisory Services

The Wisdom of Crowds® Business Intelligence Market Study was conceived, designed and executed by Dresner Advisory Services, LLC - an independent advisory firm - and Howard Dresner, its President, Founder and Chief Research Officer. Howard Dresner is one of the foremost thought leaders in Business Intelligence and Performance Management, having coined the term "Business Intelligence" in 1989. He has published two books on the subject, The Performance Management Revolution - Business Results through Insight and Action (John Wiley & Sons - Nov. 2007) and Profiles in Performance - Business Intelligence Journeys and the Roadmap for Change (John Wiley & Sons - Nov. 2009). He lectures at forums around the globe and is often cited by the business and trade press.

About Infor

Infor is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in 194 countries improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, and with an innovative user experience design that is simple, transparent, and elegant.  Infor provides flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both. To learn more about Infor, please visit

Infor customers include:

  • 19 of the top 20 aerospace companies
  • 12 of the top 13 high tech companies
  • 10 of the top 10 pharmaceutical companies
  • 84 of the top 100 automotive suppliers
  • 23 of the top 50 largest US public hospitals
  • 31 of the top 50 industrial distributors
  • 26 of the top 35 global retailers
  • 5 of the top 9 brewers

Press contacts

Media contacts - Americas

Dan Barnhardt
U.S.A. and Canada
Phone:+1 646 336 1731

Claudia Vazquez
Latin America
Phone:+54 11 4010 8079

Media contacts - Europe, Middle East and Africa

Richard Moore
United Kingdom, Southern Europe,
Middle East and Africa
Phone:+44 121 615 8189

Tanja Hossfeld
Central, Northern and Eastern Europe
Phone:+49 172 7481 111

Media contacts - Asia Pacific and Japan 

Phyllis Tan
Phone:+65 9799 9133

Industry analyst contact

Sharon Sulc
Phone:+1 614 537 6634

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