Infor knows that customer-driven quality and operational performance excellence are tenets to being an enterprising company.
Infor is committed to delivering high quality products and services to our customers that meet or exceed their expectations. Our customers and their satisfaction are the most vital parts of our company, and we include their perspective in every decision we make. To fulfill this commitment, Infor has established the following quality objectives.
1. Continuous Improvement
We recognize that we can always improve the value of our products and services to our customers. Therefore, we are continuously improving the quality of our operations through regular reviews and improvement initiatives.
2. Improving Quality by Empowering Stakeholders
We understand that employees and suppliers are the means to achieving our quality objectives. Therefore we empower employees throughout Infor to identify problems, develop solutions, and manage new processes and provide them with the necessary resources and training.