The AMA has used Infor Lawson Payroll for 15 years, and “we’ve really received a great deal of support.” From Infor Consulting Services to Support, the staff knows they can “always get ahold of somebody that’s going to take care of our problems.”
02:47
Cadence Health doesn’t get stuck on the phone with Infor Xtreme Support. Systems administrator Dipika Modi can just log a case online, and then keep on multi-tasking until an email notice lets her know it’s updated.
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“We have been referring to MS Add-ins as magic.” From the reporting, the upload feature, the way all the modules interface and the related tables work, “it is absolutely fantastic,” says AP manager Melony Green.
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“The best thing about Infor Lawson with accounts payable is we’ve saved 50% of time in processing invoices.” Kim Diehl also likes the matching program, and drill around and flow chart features that help unearth buried information.
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A new customer, St. Charles says Infor Lawson has helped evaluate and improve the city’s business practices, creating efficiencies and eliminating duplicate record-keeping. “There’s just been so many great things that have come out of it.”
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The school district upgrades its Infor Lawson systems every year, and the IT department "always feels more secure" to have Infor Consulting Services assist with the go-live, "and then everything is fine."
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The district uses many of the Infor Lawson suites, and the staff appreciates “everything integrating together.” From finance to HR, payroll to purchasing, “we get a lot of positive feedback about the abilities to track everything with Infor.”
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No more back-and-forth for days to get a problem solved. Systems analyst Jerry Harris says when things get complicated, Xtreme Support “is much quicker” to gets right back to him and resolve the issue.
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Pinnacle Foods Group Inc. is a manufacturer and marketer of branded food products. The company's products and operations are managed and reported in two operating segments: frozen foods and dry foods. Pinnacle Foods plans to use Infor HCM in a new shared services center beginning...
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The State of Utah successfully launched three applications from Infor Enwisen HR Service Delivery simultaneously: Case Management, Knowledgebase and Onboarding. The state’s 24,000 employees now enjoy access to a central site where they can receive consistent answers to questions,...
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