Cadence Health doesn’t get stuck on the phone with Infor Xtreme Support. Systems administrator Dipika Modi can just log a case online, and then keep on multi-tasking until an email notice lets her know it’s updated.
“We have been referring to MS Add-ins as magic.” From the reporting, the upload feature, the way all the modules interface and the related tables work, “it is absolutely fantastic,” says AP manager Melony Green.
Value-based reimbursement means more challenges; no, make that more opportunities, with Infor Health 3.0—one unified solution bringing care collaboration, cost accounting, and population management to every department.
Since 2009, Providence has used Xtreme Elite Support and has found the access to a dedicated account manager to be valuable for resolving issues, planning for upgrades, and staying on top of Infor's latest offerings.