Keeping equipment on rent is a key challenge for Aggreko, a global rental company. It’s adding Infor M3 Mobility solutions to improve that utilization and visibility for field service technicians. "We’re really excited about this being a game changer for Aggreko."
ATC Lasham wanted ERP that goes beyond the confines of airline or MRO competence. The breadth of Infor M3 attracted the UK’s largest MRO provider. "We liked the technology. We knew it would stay current." And the ability to scale up capabilities with the solution over time.
To be competitive in the equipment dealer world means not only finding ways to lower cost but also having the ability to make fast decisions with real-time information. You also need a 360 degree view of your customer and their equipment from all areas of your business to be able...
The shift to rental isn't just about cost. Hear Philippe LaHaie from Manulift speak about the additional challenges that Manulift faced when they made the shift to rental including fleet management, security of the assets, additional services and seasonality.
The growing focus on rental, new technology and competition. Watch this video to hear Garry Bartecki of AED, Philippe LaHaie from Manulift and Andreas Hellström, Infor discuss the top three trends that are impacting equipment dealers right now.
Infor M3 for Equipment is the culmination of a development project at Infor that involves customers as well as industry associations. The result is an integrated end-to-end solution that includes support for sales, rental, service and parts management, product support and financi...
What defines an equipment dealer and what makes them different from other dealers or distributors? Several issues on what makes a dealer today are discussed and include contracts, territories, B2B, hybrid business models and more.
Fraikin, the European leader in truck and van rental, needed an IT transformation to unify processes at its 200 branches. It chose Infor M3 for its equipment-centric expertise, and analytics that opened up data visibility. "We were really pleased with the partnership."
Growing pains prompted GAP Group, the UK’s largest plant and tool hirer, to seek an IT solution to improve margins through efficiencies. Infor Opportunity Analyzer "mapped out our processes, and showed us specific areas where we could make the most return on investments."
Infor equipment for dealers is the full toolkit: manage call centers, service, parts planning, logistics, supply chain, exchange, financials, contracts, warranties, procurement, reporting, tracking, and rental desk, with mobile solutions for depot, warehouse and field service.
Tractor maker Lindner in Austria wanted to expand its export market with international subsidiaries and chose Infor M3 for its new ERP solution because it is multilanguage, multicurrency, and "will give us a better insight into real-time data, especially after-sales service."
Endless—sometimes fruitless—searches. "We were taking so much time to service our customers, maybe not even being able to help them on the phone and having to call back." Oldcastle APG building products deployed Infor ION Enterprise Search. Now searches—and help—come "instantly."
SAS Component supplies airlines with operating materials. Such a complex supply chain requires considerable staff and IT systems resources. "A good IT solution is fundamental to good logistics." SAS conducted a rigorous assessments of available systems. Infor M3 was the choice.
Learn in this video how UPCO, a leading manufacturer of "downhole" oilfield equipment, uses Infor VISUAL to reduce labor costs by automating scheduling and reporting, resulting in lead times that have improved from seven to five weeks and inventory that has been reduced by 40%, c...
Zeppelin sells and services earth-moving equipment in Europe. It chose Infor M3 for its functionality, multilanguage, multicurrency, technology, and cost-benefit ratio. Zeppelin users say M3 is simple to use. Zeppelin’s CIO says, "We can talk to (Infor). They listen to us."