Recorded Webcasts - CRM Solutions

CRM Webcasts: Customer Relationship Management Solutions from Infor

In today’s business environment, lifetime customer loyalty and increased value are critical. Infor’s customer relationship management (CRM) solutions help you create unparalleled customer experience and drive innovation, competitive advantage and increased profitability – all based on an open and innovative solutions architecture resulting in the lowest total cost of ownership (TCO).

Topic Title
 
CRM Solutions Untangling the real-time challenge
  Infor10 CRM (Epiphany) Presents: Leverage Social Media Information to Advance Your CRM Efforts
  Infor10 CRM (Epiphany) Presents: 7 Ways to Improve Your CRM Marketing Results with Gleanster Research
  Simplify Your Business and Get Lightning-Speed Results
  Bell Canada case study: Best practices for marketing optimization in the call center
  Making E-mail Marketing Valuable for the End Customer
  Accelerating the Customer-Centric Journey: Bring the Customer to the Product Not the Product to the Customer
  Banking on Customer Intelligence: How financial services firms can leverage customer data to rebuild trust
  Customer Experience Management Strategy & Design
  Double or triple your offer acceptance rates? Capture and use customer data to improve every interaction
  Double Your Offer-Acceptance Rates and Cross-Sell Revenue with Inbound Marketing
  How to Increase Customer Loyalty and Revenue with Outbound Marketing
  Infor CRM Epiphany Outbound Marketing 7.2.1
  Infor CRM Epiphany Sales and Service 7.0.3 Generally Available Today
  Instant Customer Intelligence for Cross-sell and Upsell Through Any Retail Finance Channel
  Putting the Recession in the Rearview Mirror: Positioning your business for recovery and long-term success
  Restoring Trustability to Financial Services by Rebuilding Customer Relationships
  The Impact of Customer Centricity on Telecom Profitability
  Turn Your Website into Your Top Salesperson
  Epiphany CRM Interaction Advisor 7.0.3
  Epiphany CRM Outbound Marketing 7.2
  Capturing and Utilizing Social Media Insight
  Customer Interaction Management: Identifying Highest Impact Offers
  Dialing Up Customer Value
  How can you influence up to 50% more cross-sell in a business-to-consumer environment?
  Intelligent CRM Strategies for the Slow-Growing Economy
  Intelligent Customer Interactions via Analytical CRM
  Infor10 CRM Enterprise Interaction Advisor (Epiphany)
  Maximize your Epiphany investment with the newest release
  Multi-Channel Retailing Strategies: Enhance Brand Loyalty, Trust and Value with Every Customer Interaction
  Next generation manufacturers are customer focused
  Popular CRM Strategies to Fight Economic Downturns
  Relationship Building Strategies for Retailers using Infor CRM Epiphany
  Unleashing the Value in Your Customer Database: Practical Steps for B-to-B Marketers
 
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