CRM Webcast: Customer Relationship Management Solutions from Infor

In today’s business environment, lifetime customer loyalty and increased value are critical. Infor’s customer relationship management (CRM) solutions help you create unparalleled customer experience and drive innovation, competitive advantage and increased profitability – all based on an open and innovative solutions architecture resulting in the lowest total cost of ownership (TCO).

Topic	Title

CRM	Banking on Customer Intelligence
	Bell Canada case study: Best practices for marketing optimization in the call center
	Accelerating the Customer-Centric Journey: Bring the Customer to the Product Not the Product to the Customer
	Designing the Profitable Customer Experience
	Double Your Offer-Acceptance Rates and Cross-Sell Revenue with Inbound Marketing
	How to Increase Customer Loyalty and Revenue with Outbound Marketing
	Infor CRM Epiphany Sales and Service 7.0.3 Generally Available Today
	Putting the Recession in the Rearview Mirror: Positioning your business for recovery and long-term success
	Epiphany CRM Interaction Advisor 7.0.3
	Epiphany CRM Outbound Marketing 7.2
	Dialing Up Customer Value
	Drive intelligent customer interactions through CRM analytics
	Getting Under the Hood of the Tortoise-Driven Economic Engine: Intelligent CRM Strategies for the SLOW-Growing Economy
	How can you influence up to 50% more cross-sell in a business-to-consumer environment?
	How to identify the highest impact offers at the moment of interaction
	Maximize your Epiphany investment with the newest release
	Next generation manufacturers are customer focused
	Popular CRM Strategies to Fight Economic Downturns
	Relationship Building Strategies for Retailers using Infor CRM Epiphany
	Unleashing the Value in Your Customer Database: Practical Steps for B-to-B Marketers
	What You Need to Know About Event-Based Marketing in 2009