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Automate your business processes with Infor M3 CLM

Discover how you  can become more efficient in your work and increase your Business goals by using an integrated CRM system specifically designed for M3.

Infor M3 Customer Life Cycle Management (CLM) is a brand new industry specific CRM application for Infor M3 customers.  This CLM product is based on years of experience gained from working on CRM projects with M3 Customers within our target industries.

Infor M3 CLM supports the main sales force automation processes generating leads, taking leads through opportunities into quotes  and orders, managing activities including call planning and follow ups, handling contacts and not the least strong account management. 

Being built on the same infrastructure as Infor M3 the CLM application combines Industry specific CRM and M3 transactional processes in a unique way to deliver a truly holistic view of your customers and prospects. CLM provides all the relevant CRM processes and/or information in your favorite work environment such as  Smart Office, Workspace, Smart devices (phones & tablets), or e-mail.

Features introduced with Infor M3 Customer Lifecycle Management include:

  • Sales force automation functionality, including activity, opportunity, and pipeline management
  • Extensive role-based dashboards, which include CRM and Infor M3 ERP data, such as orders and invoices
  • Access to the solution through Infor Smart Office, Web client, Microsoft Outlook, and mobile devices
  • Dedicated mobile applications for mobile access to customer data, opportunities, activities, quotes, and orders
  • Support for Outlook mail, calendar, and contacts integration

Interested in learning more?

 

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