Times have changed. Not only are manufacturers and distributors faced with supplying the right products, at the right price, quality and time, but they also need to ensure customers are happy and engaged throughout their entire journey, or the customers will be looking at the competition.
Marketing has become increasingly complex as new channels have facilitated a power shift from company to customer. This makes it even more critical that manufacturers and distributors provide an exceptional customer experience.
Watch this on-demand webinar for a look into CX strategies and tools that will help you outpace the competition:
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