Relationship Building Strategies for Retailers using Infor CRM Epiphany

Deepen your relationship with your most valuable asset - your customer

You have an opportunity to impact customer experience each time customers visit your web site, check out at the POS, use your in-store kiosk or contact your call center. You can take advantage of these interactions and use the opportunity to extend more personalized messages and help your company build loyalty and trust. So, how can you differentiate your company from other retailers who offer all of their customers the same special of the week?

Enterprising companies have learned how to make every interaction count with Infor CRM Inbound Marketing. Infor CRM Inbound Marketing allows you to recognize the individuality of each customer and leverage the connecting moment to create a customized offer or presentation of a service that is most likely to be accepted. By recognizing your customer's unique attributes and behaviors, you can increase share of wallet and maximize your customer's lifetime value.

Join Infor for this informative discussion on how you can build and deepen your customer relationships using Infor CRM Inbound Marketing.

Key take-aways for this webcast:

Learn how to optimize every interaction
Create real-time customized offers at each customer touch point
Build customer friendships using insight and analytics to register for this event.

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