Workflow and Event Monitoring Made Easier with Infor10 ION Suite

Webcast - Workflow and Event Monitoring Made Easier with Infor10 ION Suite

Infor10 ION Suite provides businesses with common reporting and analysis, workflow, and business monitoring, with one, consistent architecture. Because ION Suite uses event-driven architecture (EDA), it proactively pushes data, work activities, and exception notifications to users. In other words, you don't need to go to the system to get the information you need—the information comes straight to you

Kendal Phipps, Senior Systems Analyst/Business Applications Manager, Pride Industries, discuss the company’s experience with the ION Suite. Also hear from Dan Stegink of Infor.

Learn about these two key areas: 

ION Event Management

Monitor the status of your tasks in relation to promised completion or established service level agreements (SLAs), and automatically receive alerts about exceptions and potential non-compliance. You’ll be able to:

• Make the rules. Event Management detects exceptions based on business rules that you define. 
• Detect non-events. Event Management can also detect non-events: things that should have happened, but didn't.
• Provide better service. You can also use Event Management to monitor SLAs, so you meet your performance levels and maintain excellent customer service.

ION Workflow

Direct work activities, events, and business documents to any user so you execute business processes quickly and accurately. You will:

• Create quickly. Workflow modeling is graphical and based on the Business Process Management Notation (BPMN 2.0) standard.
• Automate approvals. Create simple to more sophisticated workflows to automate document routing and approvals across departments and office locations worldwide. 
• Manage centrally. All tasks and alerts generated by Event Management and Workflow are managed through the Tasklist.