In today's business climate, effective credit management and debt collection are more important than ever. Instead of manually producing and sending reminder letters and statements, credit collectors could-and should-be spending more time on such directly productive tasks as calling customers.
A full range of features ensures that direct contact with customers is as smooth, efficient, and consistent as possible The SunSystems database contains all customer information, so credit controllers have everything they need at their fingertips. That means while credit controllers are on the phone with a customer, they can access and investigate every one of that customer's transactions, as well as email copies of transactions to the customer.
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