As an insurance company, there's nothing simple about your selling process. You have to coordinate sales with a network of brokers and agents. Your customers demand personalized service. Many of your products are complex, yet are being commoditized. The regulatory environment is constantly changing.  In short, insurance can be a hard sell.

Infor CRM Epiphany for Insurance provides a single view of customers across your organization and the capabilities to make the most of each interaction , so you:    

• Increase share of wallet.
• Increase overall revenue.
• Reduce operational costs.
• Improve product and service offerings.
• Increase effectiveness of agents and brokers.
• Manage changing operations and practices.
• Better comply with regulations.

Infor CRM Epiphany for Insurance delivers capabilities that enable you to grow your business by implementing a successful retention program personalized for individual customers. You get: 

• Real-time analytics—Leverage real-time analytics at the point of customer interaction
• Offer arbitration—Sort through hundreds-even thousands-of possibilities to identify the offer that optimally aligns with your customers' needs and objectives.
• Synchronized marketing—Replace traditional interruption marketing techniques with coordinated marketing process across inbound and outbound channels. Leverage the dynamic policyholder interactions to ensure offers and inquiries are timely and relevant.

The result: Your customers are happier and more loyal; your business is more successful.