Demos

CRM Interaction Advisor
CRM Outbound Marketing

Whitepapers

Cashing in on Customer Intelligence
The Value of Having Conversations: Using Social Media to Deepen Your Customer Relationships
Continuous Customer Dialogues
Seamless Customer Conversations

Analyst Report

Aberdeen Study - Creating a Customer-Centric Marketing Organization

Case Study

Pioneer Investments

Webcasts

Designing the Profitable Customer Experience
More CRM Webcasts

Podcast

Destination CRM Podcast

Brochures

CRM Epiphany Overview
CRM Epiphany Interaction Advisor
CRM Epiphany Outbound Marketing
CRM Epiphany Marketing Resource Management
CRM Epiphany Sales
CRM Epiphany Service
CRM Epiphany for Communications
CRM Epiphany for Financial Services
CRM Epiphany for Hospitality and Gaming
CRM Epiphany for Insurance
CRM Epiphany for Manufacturing
CRM Epiphany for Retail
CRM Epiphany for Travel and Leisure

News

Infor CRM Customer Bell Canada Wins Marketing Optimization Award - Gartner and 1to1 Media Recognize Excellence in Customer Relationship Strategy
Infor's Taking-Care-of-Business Business Edition CRM - Infor releases a CRM software package designed to meet the needs of the midmarket