Below is a small sampling of Infor customers; please contact us for more customer stories.
Air21 is a leading 3PL operator in the Philippines and has been using Infor WMS to manage their operations and increase efficiencies and customer satisfaction.
Aktion is a long-time distribution channel partner that has helped customers across many micro-verticals (including automotive aftermarket, candy & tobacco, industrial and more) achieve goals of easy and accurate reporting, inventory optimization, and margin goal attainment.
A wholesale distributor with 33 locations in six states responded to demands from customers and vendors to use electronic data interchange (EDI) for sending invoices by implementing Infor’s Commerce Connect. After using Infor Distribution SX.e successfully, ARS easily added Commerce Connect, resulting in time savings, greater invoicing accuracy, and postage cost savings of $45,000 per year.
ARK Logistics provides logistics and transportation solutions in the Indonesian market. ARK uses Infor solutions to manage their warehouse, logistics and transportation operations that serve customers in FMCG and retail industries.
“The functionalities of M3 are complete for running our business,” says Autodistribution, a leading European auto parts distributor. Other key benefits: “M3 is built on Java language, and it was very easy for us to develop an e-business strategy based on M3.”
This global information and entertainment services company implemented Infor Corporate Performance Management for budgeting, which streamlined the complex budgeting process and saved costs by enabling the company to track items sold and the effects of sold items on inventory and the warehouses.
One of the largest independently owned kitchen and bath-related building materials distributors in the industry chose Infor Distribution A+, which significantly reduced expenses and improved customer service. Now the company can tell its customers when to expect their orders to arrive within a 10-minute window.
With Infor EAM, CEFAS was able to eliminate unplanned equipment downtime, improve the productivity of its maintenance management processes, and gain company-wide visibility of equipment maintenance tasks.
Cobham shortlisted Infor Corporate Performance Management and Hyperion, based on its proven capabilities that were witnessed across a number of reference sites. Further benefits included the solution’s ease of use by finance personnel, and the scope it presented for Cobham to exercise significant control over developing and running the system.
Cosmoplas, a Chilean distribution company, has successfully implemented Infor Supply Chain Execution. The solution was sold and implemented by Cerca Technology, an Infor partner in the distribution sector. Cosmoplas was experiencing a high-growth rate and needed a new tool to maintain its competitiveness in the market.
Clint Biggers, VP of Sales with DPI Information Services outlines how their customers unique challenge in job management and how this challenge evolved into an explosive opportunity in the micro-vertical.
A worldwide distributor of fasteners and other products for MRO and OEM markets implemented Infor Distribution SX.e to streamline its business processes while targeting continuous growth, and Infor Demand Planning to improve inventory management. The company significantly improved its processes and quickly reached its revenue goal—almost seven times larger than the pre-implementation point. It also saved $500,000 in warehouse safety stock in one warehouse in one year; improved inventory accuracy to about 99.7%, and more than doubled its picking rate.
Since implementing Infor SCM Warehouse Management, Exologística has gained a complete view of its warehouse data. The solution has improved Exologística's reporting processes, better aligned resources with workflow, simplified the process of locating inventory, and optimized fulfillment and distribution procedures.
A leading Midwest distributor of data and telecommunications products expanded its business by over 50% without increasing staff, reduced its AR check posting time by 75%, and improved efficiencies in various areas following implementation of Infor Distribution SX.e.
Frans Beerkens, Managing Director, Fetim, talks about the business case for, and reasons why his organization has decided to move to the cloud. Scalability, flexibility and cost being three important factors.
Established in 1945, Geriatric Medical is a 3rd generation family owned business headquartered in Woburn, MA. One of the largest independently owned medical supply distributors in the nation, Geriatric Medical has been able to achieve steady growth by using Infor Distribution FACTS. As an example, with FACTS for their storefront and budget tracker, they have uncovered ways to pass on cost savings directly to their customers.
A leading manufacturer and distributor of building fixtures and fittings in Australia used Infor Learning Accelerator to ensure that all users were on the fastest track to proficiency with Infor M3 before its rollout to all divisions. The company reports successful results from using the software—from the perspective of management and users. It easily customized training for each user role within any application, mimicking over 200 of its business processes. Managers now can deploy, track, and report on any content activity, as well as see complete data on all training that each user has received and the training dates. With mostly excellent or good ratings on training from current users, future users can also take advantage of well-documented user experience data.
The distributor of electronic and industrial materials gained an array of business benefits after replacing a complex SAP financial reporting application with Infor F9. At the lowest cost, Hisco is now able to create financial statements, month-end financial reports, and ad hoc reports, and drill down into data—quickly and easily. In addition to saving a tremendous amount of user time and effort, company executives receive accurate information in a much more timely way, improving decision-making. Hisco has also discovered a way to improve its budgeting process and to forecast using Infor F9.
Huttig is one of the largest wholesale distributors of millwork and specialty building products with 27 locations in the United States. Huttig increased customer loyalty and differentiated their brand by allowing their distribution network self-serve access to easily configure doors, pull specific pricing, create quotes and complete orders. As a result, Huttig reduced costs, recognizing a reduction of more than 80,000 phone calls to their inside sales team.
Hydro-Scape Products, Inc, a major distributor of landscape and irrigation products, deployed Infor Distribution SX.e to streamline and automate its business processes, increasing the speed and accuracy of serving its customers, as well as improving productivity and profitability.
IBT, a top 50 industrial supplier with 40+ stocking locations across the central US made some tweaks to their existing receiving process and quickly gained efficiencies in warehouse operations after a business process review.
After implementing Infor Warehouse Management Provia, International Hardware gained competitive advantage and increased customer satisfaction with reduced order cycle time. The company saw ROI within 24 months due to lower operational costs and better overall results.
Laura Schultz of Johnstone Supply, Inc. explains how the large HVAC distributor enjoyed deeper visibility, rapid growth, and faster training with Infor SX.e, Supply Chain Execution (Warehouse/Transportation/Labor Management), and ION.
A leading manufacturer and supplier to the automotive, telecommunications, and consumer electronics markets integrated Infor Supplier Exchange with Infor BPCS, resulting in improved supplier communication, more precise inventory accountability that eliminated safety stocks, lower premium freight costs, and greater credibility with the customer toward continuous improvement.
Madison Electric and Standard Electric selected Infor Distribution SX.e to provide their employees with a user-friendly, interactive resource to communicate internally more effectively, and improve communications with vendors and customers to help increase overall service levels.
McNaughton-McKay is an 104 year old electrical distributor that has acquired numerous companies over the course of time. With 7 separate business systems , they made the decision to bring in Infor Distribution SX.e to provide visibility into inventory, finance and reporting all through one system.
Mingledorff's, a leading distributor of HVAC equipment with 33 locations in 5 states, chose Infor Ming.le™ over other social network applications since it is directly integrated with their current Infor Distribution solution.
The Midwest’s largest distributor of work gloves and protective gear has developed stronger customer relationships and cultivated new accounts by gaining a solid understanding of each customer’s business needs with Infor FACTS Relationship Management—resulting in improved productivity and overall customer confidence.
With Infor Warehouse Management Provia, O’Higgins Hardware sped up order cycles, improved inventory accuracy, and increased productivity through improved logistics management. The company handled 10% more sales orders and increased sales by 4% in the first 12 months with better internal processes in a new distribution center.
Outdoor Gear Canada upgraded to Infor Distribution SX.e and Infor Storefront to improve its order taking, fulfillment, business intelligence, integration, and multilingual capabilities.
A leading manufacturer of converting machinery for the specialized paper industry replaced the legacy SAP application with Infor XA to meet growing customer demands and implement streamlined, effective business processes—resulting in accelerated time to market and reduced operating costs.
The wholesale distributor for independent lumber and building material dealers optimized inventory levels, greatly enhanced customer service, and improved profit margins using Infor FACTS. The company gained a 360-degree view of all operations, which provided critical information about the exact time to order stock and exact time for best possible negotiations for rebate deals with manufacturers. By easily configuring the solution to meet specific needs, Philadelphia Reserve Supply Company also saw productivity soar.
PHS Group workplace services has 42 companies, and needed ERP to create synergies throughout. Infor M3 “had all the features and functionality.” Web services design allows easy integration with other apps. “This is the one that will take us forward for the foreseeable future.”
Acquired by Bunzl in 2004, the Pierre Le Goff (PLG) Group is a leading French company in the distribution of professional products and hygiene equipment. PLG consisted of 12 companies that were using seven different proprietary management systems and determined that Infor M3 would best meet its needs to establish an identity, momentum, and common process throughout all of its companies.
With Infor Distribution A+, one of the biggest distributors in Puerto Rico easily consolidated six warehouses into one 200,000-square-foot facility designed to handle more than 2,000 different products with extra space for future growth. The company significantly increased picker productivity and warehouse receiving productivity: by 44% and 85% for refrigerated goods and dry goods, respectively, for pickers: and by 62% and 57% for refrigerated goods and dry goods, respectively, for warehouse receivers. The company also improved on-time/in-full deliveries by 23%.
PUMA Argentina selected Infor Supply Chain Execution to help increase productivity and visibility of all logistic and warehouse operations. Cerca Technology, a leading Infor partner for the logistics sector, sold the solution to PUMA and will provide high-level IT services.
A holding company with subsidiaries that are world leaders in specialty coatings and sealants chose Infor Optiva to help it further improve its purchasing practices. The solution has helped to improve efficiency levels, resulting in bottom-line savings and time savings in each business unit after streamlining material analysis and acquisition.
A global manufacturer of in-store programs that connect with shoppers and drive sales for brand marketers and retailers incorporated modules of Infor LN across the company. Only three months after implementation, RTC had the biggest shipping quarter in the company’s history—without adding order entry staff and without one system glitch.
By leveraging Infor EAM to support more effective maintenance, integrate with other management systems, and analyze desalination performance history, Saudi Arabia's Saline Water Conversion Corporation (SWCC) positions itself for a future of continuous process improvement. Those improvements will undoubtedly yield countless future benefits to people in water-scarce regions around the world
An independent electrical distributor, Shealy Electrical Wholesalers chose Infor Distribution to manage its sales, inventory and operations in its three store locations. The result was a seamless implementation with the benefit of an experienced Infor project manager, improved reporting capabilities and increased inventory visibility. The company was also able to expand to ten store locations and double its sales volume without adding support staff.
The success story of how Sheetz (convenience store and fast food giant) utilized the Infor M3 product suite to meet their business needs with help from Conigent, an official Infor Alliance partner.
Customers are Heros - Mark Lilly, co-owner of Synergy Resources discusses the award of specialization in the Aerospace and Defense vertical for commercial and defense contractors.
Tenaquip, Ltd has 14 locations, 35 websites, 250,000 sq.ft. of warehouse space, over 400,000 skus, over 30,000 stock products and a commitment to ship in-stock products the same day. They are proud to be named one of Canada’s best managed companies and are a long time user of Infor Distribution SX.e and Storefront. Their focus on innovation has enabled them to reach new markets, younger buyers, and offer better customer service than their competitors. Find out how.
After implementing Total Warehouse Logistics (TWL) for Infor Distribution SX.e, the distributor of electrical inventory saved $330,000 in the first six months. The company also eliminated annual inventory counts through continual increases in accuracy, and reduced errors in receiving by 65%. Shipping improved its performance by an outstanding 89% through improved accuracy in picking and delivery, and receiving reduced the time needed to update quantity on hand from about 4 hours to 30 minutes from time of receipt. The company not only saved money, but saw customer satisfaction soar.
Plumbing products distributor, TMS South, specializes in "hard-to-find" items and repair parts for industrial, commercial, and residential applications. The company uses Infor FACTS to enhance customer service, optimize inventory levels, increase productivity, and improve profitability enabling TMS South to leverage its resources in new ways to improve its efficiency.
Customers are Heroes - Rene Nazario, CEO of VisualK highlights how Infor solutions address the needs of his customers in a multitude of micro-verticals.
A five-state distributor specializing in building materials and value-added services, Wausau Supply uses Infor ERP SX.enterprise to provide visibility into inventory at all of its 11 distribution centers, enabling the company to maintain next-day delivery and maximize selection while keeping facilities to a minimum.
Waxie Sanitary Supply (Waxie) provides cleaning supplies and equipment to a range of customers including schools, business service contractors, hospitals and government agencies. Implementing Infor Distribution A+ on IBM Power Systems technology offers Waxie the tools to transform its warehouse management processes and e-commerce offering. The solution has made it possible for the company to make better use of radio frequency (RF) technology in its inventory picking process, eliminating a number of manual steps and significantly improving visibility.
Western Water Works Supply is a 3rd generation family-owned distributor of pipe, valves, and fittings for the water works industry with 6 locations. In this video, discover how Western Water Works Supply is able to send out more proposals and bids and pull in more orders with the same amount of people after implementing Infor Distribution SX.e.
Western Wire Products has significantly reduced inventory, freeing up capital for other value-add activities with Infor Distribution SX.e.
Wilcon Depot is the leading home and building products retailer in the Philippines.
Using Infor Distribution A+, the pet supply distributor now saves $300,000 annually from lower warehouse equipment and labor costs. The company has achieved its goals of providing accurate, consistent data and fast response.