Below is a small sampling of Infor customers; please contact us for more customer stories.
For more than 35 years, ACS has been providing world-class attachment solutions that enhance performance and safety on the job site. The company produces couplers, buckets and attachments for a variety of industrial equipment, including wheel loaders, backhoes, excavators, and tractors. They wanted to communicate effectively with customers via the Internet, acquire mobile ability and use data shared with everyone effectively. Infor XA allowed them to communicate with customers in real-time via a website, to do product life cycle within engineering and populate out to manufacturing. They also acquired mobile ability.
Aggreko rents power worldwide—a true logistical challenge. It needed operational consistency and global visibility in a single integrated ERP. Aggreko’s CIO says Infor M3 is “a world-leading service and rental ERP system … demonstrable and successful. Basically, it works.”
ATC Lasham wanted ERP that goes beyond the confines of airline or MRO competence. The breadth of Infor M3 attracted the UK’s largest MRO provider. “We liked the technology. We knew it would stay current.” And the ability to scale up capabilities with the solution over time.
Infor Equipment enhanced customer service and productivity at Bangla CAT with improved visibility into critical business information, quick and efficient customer service, and streamlined information from sales, service, warranty, finance, and rental departments within a single, central business system.
Carlton Taylor Industries expects to achieve significant cost savings through integration, efficiency and productivity improvements through its implementation of Infor SyteLine.
The distributor and manufacturer of a wide range of items that include pipes, tubing, valves, bars, and fittings implemented Infor SunSystems within an aggressive three-week schedule with the help of Infor Consulting Services. The company even closed its fiscal year-end without a parallel system running after seeing how successful the monthly close performed. Preparation time for monthly reporting dropped 40% in just initial attempts, and ad hoc reporting now takes a few hours instead of a day or two.
With Infor products, DAB Pumps delivers products to customers in local markets in five hours and uses standardized business processes worldwide, while meeting local business requirements. The implementation was completed in just 11 months across four sites in Italy plus the U.S., China, Germany, Hungary, South Africa and Spain. DAB plans to expand the system to the UK, Holland, Belgium and Russia by the end of 2013.
Lawson helped Elekta unify and streamline control of all its business activities with one integrated system. The company improved its ability to keep track of the status changes to service orders, which helped alleviate process bottlenecks and delays. Delivery performance increased and stock levels reduced, while Elekta increased its cash flow and improved service response times and customer satisfaction levels.
ENERTECH Fabricaciones is part of Grupo Industrial Monclova, which started its operations in 1951 in Mexico under the name La Sierrita, and in 2001 changed its name to ENERTECH Fabricaciones. Today ENERTECH specializes in the manufacture of heavy equipment and steel structures designed mainly for the export market. The company sought to improve planning, control, and production processes: and to reduce reporting time and strengthen analytics. With Infor VISUAL, ENERTECH Fabricaciones experienced growth rate of 100% since 2005, reduced most errors, and executed reports in hours rather than five days.
Our Equipment customers comment on Infor Equipment.
Fraikin, the European leader in truck and van rental, needed an IT transformation to unify processes at its 200 branches. It chose Infor M3 for its equipment-centric expertise, and analytics that opened up data visibility. “We were really pleased with the partnership.”
The Gorman-Rupp Company increased new product sales and reinforced distributor loyalty with the Infor Product Configuration Management solution providing 24x7 self-service online order configuration, placement, status inquiry, and information access to 1,000 distributors and 3,000 users. The status inquiry calls into customer service significantly decreased through the smooth online ordering process with fewer errors. For Gorman-Rupp’s highly engineered system proposals, Infor Document Automation reduced the time to create an accurate, complete proposal document from 3 weeks to 15 minutes.
After implementing Infor SyteLine, Governair has grown its business from $21 million to $35 million in just two years, with plans to reach $50 million soon. The manufacturer of HVAC systems for commercial and industrial use has integrated its disparate systems and provided real-time visibility into all its operational processes, increasing productivity, improving decision-making, accelerating time to market, and boosting customer satisfaction and loyalty.
By combining Infor Sales Portal with Infor Product Configurator, Great Plains Manufacturing streamlined the dealer quoting and ordering process, and quintupled its sales volume with no additional resources. The company has virtually eliminated errors and delays in orders and quotes with a standardized, fully electronic quote system available at any selling location. As a result, Great Plains reduced its average quote-to-order elapsed time by a minimum of 50%. In addition, the company’s sales teams and global dealer network can now quote new product options within minutes of release. Plus, dealers now get a consolidated view of all current incentives.
Guascor is a leading supplier of diesel and gas engines, providing customized energy solutions across worldwide energy infrastructure markets based upon reciprocating engine power systems technologies. The company implemented Infor LN to ensure connection between the engineering and manufacturing processes, handle complicated designs while meeting production and delivery times, and provide excellent post-sales support. Guascor benefited from streamlined management of made-to-order projects, collaboration with suppliers and customers around the world while managing assets and the supply chain efficiently, without overlooking profitability or neglecting legal requirements, and the traceability of purchase and sales management through the new purchase order cycle.
With around 30,000 machines from mini-diggers, to bulldozers and other heavy vehicles, through to building equipment such as caulking hammers and fences, HKL is the first stop for builders, artisans, industry and communities in Germany. HKL has implemented latest version of the Baan solutions, Infor LN. Compared to its predecessor, this software has undergone major expansion and already meets our requirements in terms of service, administration, purchasing and finance to such a degree that we will only need to make minor changes.
Hydro-Scape Products, Inc, a major distributor of landscape and irrigation products, deployed Infor Distribution SX.e to streamline and automate its business processes, increasing the speed and accuracy of serving its customers, as well as improving productivity and profitability.
The manufacturer of rail vehicles, machinery components, and tram models realized ROI quickly after deploying Infor10 ERP Business (SyteLine). The company has increased year-over-year revenues and added-value margins by 20%, and increased supplier reliability. Through optimized business processes and improved data quality and transparency across all departments, KOS has gained significant savings and confidence in guaranteeing customer delivery dates, as well as capabilities to continuously improve processes.
L&H is a leading after-market supplier in the mining industry—a world-class rebuilder of heavy mining equipment and engineer, design, and manufacture alternative replacement parts for the surface mining industry. The company sought to enable concurrent scheduling, gain better control of operations processes, and replace their existing ERP solution with one that could support growth in sales. With the implementation of Infor VISUAL, L&H experienced a 30% increase in throughput when acquiring another job shop, enabled sales coordinators to increase the amount of business they were handling from about $2 million to $10 million each, and decreased overhead while increasing sales.
Tractor maker Lindner in Austria wanted to expand its export market with international subsidiaries and chose Infor M3 for its new ERP solution because it is multilanguage, multicurrency, and “will give us a better insight into real-time data, especially after-sales service.”
Moba is the world’s largest egg grading, packaging and processing manufacturer. Besides the factory in Barneveld, in the Netherlands, holding 380 employees, Moba has factories in the United States of America (Farmington Hills) and China. Moba aspires to be innovative and progressive, and thereby aims to pursue the lean manufacturing principle. This aspiration has lead to implement a new IT system that is more efficient on several fronts. The need for change was rooted in inefficient workings of the warehouse, that prior to this change formed a great bottleneck. Read more to see why Moba has selected Infor LN.
Endless—sometimes fruitless—searches. “We were taking so much time to service our customers, maybe not even being able to help them on the phone and having to call back.” Oldcastle APG building products deployed Infor ION Enterprise Search. Now searches—and help—come “instantly.”
Two things were particularly important to PAMA: deep functional capability, especially in the area of order management, and the ability to support PAMA’s various clients in international markets. In both these areas, Infor LN came out strongly.
With Infor M3, Saudi Diesel increased productivity, provided critical support for achieving ISO9001 certification, replaced manual reports, improved delivery reliability and customer service levels, and created a paperless work environment.
SAS Component supplies airlines with operating materials. Such a complex supply chain requires considerable staff and IT systems resources. “A good IT solution is fundamental to good logistics.” SAS conducted a rigorous assessments of available systems. Infor M3 was the choice.
Transformers & Rectifiers India Limited (T&R) manufactures a wide range of transformers sold both domestically and internationally, including power, distribution and furnace transformers, rectifiers, and specialty transformers. The company implemented Infor LN in order to control cost structures and meet customer expectations while improving performance and profitability. With Infor LN, T&R was able to resolve key challenges such as data security, wastage, rejected orders, cost control, inventory of raw materials, delivery performance, and government compliance: support product development: and enhance precision and reduce errors.
A leading US manufacturer of “downhole” oil field equipment chose Infor VISUAL's scheduling and planning software to enable its plant to run more efficiently and take on far more work. Both work in progress and manufacturing lead time decreased 50 percent while productivity rose from $65-$70 to $147 per man-hour.
Zeppelin sells and services earth-moving equipment in Europe. It chose Infor M3 for its functionality, multilanguage, multicurrency, technology, and cost-benefit ratio. Zeppelin users say M3 is simple to use. Zeppelin’s CIO says, “We can talk to (Infor). They listen to us.”
Find out how Zicom Group, a leading manufacturer of marine deck machinery, fluid regulating and metering stations, and more, reduced the number of manual steps in individual business processes and slashed the time involved in business processes by 50% or more with Infor LN.