Below is a small sampling of Infor customers; please contact us for more customer stories.
Zildjian implemented Infor F9 in approximately three weeks and was one of the first companies to use it with the Infor SyteLine system. "Infor F9 requires no maintenance once the initial setup is complete. We have scheduled it to update automatically every night, so the Infor F9 data tables and the Infor SyteLine data tables are always in sync."
A world-class manufacturer of high quality bricks has leveraged technology to increase its data visibility with Infor LN, resulting in cost reductions, minimized scrap, real-time order status, and a competitive advantage to keep the company looking towards the future.
A longtime Infor SyteLine customer, Brentwood routinely reassesses its technology infrastructure. "Every seven to ten years, our company wants to re-evaluate what's out there to see if there's a better product for our business," says Kenneth Kemp, Brentwood's IT manager. Like any other company in an industry as competitive as plastics, Brentwood constantly seeks to increase workforce efficiency, product quality, and operational excellence by improving the speed of access to data throughout the company. The most recent assessment came at a crucial moment. Despite being mired in of one of the toughest recessions that manufacturers had ever seen, Brentwood still maintained a healthy 45% rate of growth over six years. The company needed its technology to support that level of growth while keeping margins strong. Managers also wanted to consolidate their list of software vendors to improve global visibility for all operations and provide users easier access to data.
With Infor SyteLine, Brookline Engineering Laboratories has gained the ability to support all continuous improvement processes, simplified and reduced the number of process steps and transactions, and maintained the high quality levels required by ISO 9000 standards. The company’s revenue recently reached record levels.
With Infor VISUAL’s electronic document management, Bryant Rubber Corporation saves costs, achieves audit compliance, increases customer satisfaction, improves employee efficiency, and better serves the community and the environment.
Computer Designs is a manufacturer of custom thermoformers for the medical, surgical, electronic, and OEM markets. The company focuses on quality, striving to meet its customers ever-changing requirements with innovative designs and flexible customer service. Based in Whitehall, Pennsylvania, Computer Designs also has plants in North Carolina, Arizona, and Puerto Rico. To learn more, visit www.computer-designs.com.
After implementing Infor SyteLine, Custom Plastic Specialties significantly cut its order processing time, allowed production more time to meet quality and deadline requirements, and saw fast ROI. The company implemented it quickly from a DOS-based to Windows-based system, and gained more value by using the Infor EPAK training package to improve current and future user proficiency levels.
The Asian Pacific region is one of the leading international suppliers of integrated logistics and material handling solutions implemented Infor SyteLine and realized a savings of AU$500,000 annually in licensing costs, which is contributing significantly to its business growth.
EG Industries Berhad selected Infor LN to improve operational performance and increase visibility throughout its manufacturing operations. This powerful ERP solution integrated project management across EG Industries Berhad’s entire enterprise and significantly increased visibility into manufacturing process—effectively improving performance, efficiency, and profitability.
With Infor LN, Electronica Tough Carb was able to implement and manage an enterprise resource planning (ERP) system with low total cost of ownership.
Lawson helped Elekta unify and streamline control of all its business activities with one integrated system. The company improved its ability to keep track of the status changes to service orders, which helped alleviate process bottlenecks and delays. Delivery performance increased and stock levels reduced, while Elekta increased its cash flow and improved service response times and customer satisfaction levels.
After relying on disparate systems that couldn’t communicate, the manufacturer of kitchen cookware successfully integrated all of its production operations with Infor VISUAL. The results were reduced lead times and inventory, streamlined and automated processes, and visibility into production levels that led to improved deliveries. Productivity and customer satisfaction soared.
GCE uses to streamline global operations and a number of processes, including manufacturing, logistics, warehouse management, and finance, and to generate greater efficiency with an innovative IT platform and related consulting services.
The manufacturer of systems and components in the plastics extrusion industry deployed Infor SyteLine in the cloud to quickly integrate all disparate systems and support growth without increasing IT costs, provide one data source accessible in real time to users everywhere, and maximize visibility across all business units for improved decision-making. The company can monitor the shop floor; easily perform financial reporting; and closely track prospect, customer, and account information to improve customer service.
The Gorman-Rupp Company increased new product sales and reinforced distributor loyalty with the Infor Configure Price Quote solution providing 24x7 self-service online order configuration, placement, status inquiry, and information access to 1,000 distributors and 3,000 users. The status inquiry calls into customer service significantly decreased through the smooth online ordering process with fewer errors. For Gorman-Rupp’s highly engineered system proposals, Infor Document Automation reduced the time to create an accurate, complete proposal document from 3 weeks to 15 minutes.
After implementing Infor SyteLine, Governair has grown its business from $21 million to $35 million in just two years, with plans to reach $50 million soon. The manufacturer of HVAC systems for commercial and industrial use has integrated its disparate systems and provided real-time visibility into all its operational processes, increasing productivity, improving decision-making, accelerating time to market, and boosting customer satisfaction and loyalty.
Graphicast, Inc. is the premier supplier of ZA12 (zinc aluminum alloy) castings. Founded in 1978 and based in Jaffray, NH, Graphicast has built a reputation as an innovative and collaborative supplier of machined and as-cast parts to a wide range of industries, including medical and diagnostic equipment manufacturers. For more information, visit www.graphicast.com.
Deploying Infor VISUAL EasyLean meant a wide range of improved processes for this manufacturer of fasteners and precision machine parts. The company reached 95% on-time shipment rates, cut lead time by 20%, and reduced production setup times by 20%. It also became a net exporter to China.
With Infor M3, Grosfillex reduced production time and cost, increased the efficiency and speed of operational processes and information flows, reduced the time needed to close accounts, provided the ability to better track material consumption, gained support for an Enterprise Resource Planning (ERP) system in France and abroad, and increased satisfaction at all levels of the company.
Group Dekko experienced dramatic reductions in inventory, quoting time, and the time it takes to move customer orders into production after implementing Infor LX. The company has also increased on-time shipping and supports global sourcing through Infor’s multilanguage and multicurrency capabilities. Group Dekko has also easily implemented several complementary Infor systems, and has partnered with Infor for close to 30 years.
A leading manufacturer and distributor of building fixtures and fittings in Australia used Infor Learning Accelerator to ensure that all users were on the fastest track to proficiency with Infor M3 before its rollout to all divisions. The company reports successful results from using the software—from the perspective of management and users. It easily customized training for each user role within any application, mimicking over 200 of its business processes. Managers now can deploy, track, and report on any content activity, as well as see complete data on all training that each user has received and the training dates. With mostly excellent or good ratings on training from current users, future users can also take advantage of well-documented user experience data.
Hagie Manufacturing Company met company growth objectives, improved decision-making, provided a stable business environment, improved overall customer responsiveness and gained excellent support from Infor and TriMin Systems after implementing Infor XA.
By implementing Infor SyteLine, Herman Miller was able to reduce US inventory by $1.2 million in two years, tripled their production capabilities, and enhanced their JIT (Just-In-Time) supply chain. Herman Miller is also upgrading to the latest version of ERP Business, including Infor ION, to integrate and enhance inter-company, company-supplier, and company-customer communications.
With Infor XA, Husky Corporation improved decision-making, gained visibility into customer orders and status, improved scheduling, increased productivity, enhanced material tracking on the shop floor, eliminated keying errors with the use of RF gun scanners, and more.
After implementing Infor VISUAL, the designer and manufacturer of advanced remote viewing instruments and systems doubled its profit margins, cut product lead times by 67%, and increased on-time deliveries from 75% to 95% or more. Through real-time visibility across the enterprise, Instrument Technology could make better decisions, particularly improving its negotiating power for parts and materials via instant access to sourcing, vendor, purchase history, and cost information.
The world leader in the design, production, and sales of modular carpet and a leading manufacturer and marketer of broadloom carpet, panel fabrics, and upholstery fabrics selected Infor Infinium Self Service to automate the new employee recruitment, payroll, and employee benefits processes, and at the same time reduce its carbon footprint. The company has streamlined all of its business operations to improve efficiency and ensure profitability while moving closer towards its goal of becoming the world's first environmentally restorative company by 2020.
J&E Manufacturing Company is a contract manufacturer of precision metal components. J&E's extensive range of in-house capabilities includes sheet metal fabrication, stamping, welding, CNC turning, CNC milling, powder coating, screen printing, and assembly. The company chose to implement Infor VISUAL and Infor VISUAL EasyLean to reduce workload and errors, improve the visibility of workload and due dates, and to better manage inventory. Since implementation, the company has reduced missed ship dates, required fewer people to schedule production and order materials, improved on-time delivery and productivity, and decreased the amount of on-hand inventory required.
L&H is a leading after-market supplier in the mining industry—a world-class rebuilder of heavy mining equipment and engineer, design, and manufacture alternative replacement parts for the surface mining industry. The company sought to enable concurrent scheduling, gain better control of operations processes, and replace their existing ERP solution with one that could support growth in sales. With the implementation of Infor VISUAL, L&H experienced a 30% increase in throughput when acquiring another job shop, enabled sales coordinators to increase the amount of business they were handling from about $2 million to $10 million each, and decreased overhead while increasing sales.
By implementing Infor SyteLIne, Metcam was able to reduce inventory by 50%. SyteLine provides visibilty into all aspects of their fabricated sheet metal business. Real time visibility into operations has improved decision making.
Mohawk Paper is leveraging Infor EAM solutions to better understand the energy consumption occurring on its equipment in order to reduce greenhouse gas emissions. Mohawk's VP of IT says, "I haven't seen a product in many years that is as effective and user-friendly as [Infor EAM]."
OTK Group is using Infor M3 to improve productivity with a user-friendly and easily customizable interface, increase efficiency using on-line data collection from machine sensors into Infor M3 together with a powerful output solution, and streamline processes and ensure accuracy.
Infor SyteLine, Infor ION, Infor Mongoose, and Infor Ming.le™ helped Preferred Sands eliminate duplicate manual entry requirements, reduce user entry error, ensure accurate and consistent information, increase the percentage of asset management projects being completed within budget, and provide users with real-time data access from any location.
PT Restu Ibu Pusaka, an Indonesian designer and manufacturer of bodies for tour and commuter buses, uses Infor LN to speed production of customized products, maintain quality levels, and reduce costs. Manual processes are now automated across operations for increased visibility and efficiency.
Rieke Packaging Systems is a world class manufacturer of closures and dispensing systems for the global market and committed to Innovation. They are using Infor10x technology and SyteLine solution to create standard processes around the world, provide global visibility to inventory and review and analyze customer buying patterns.
A global manufacturer of in-store programs that connect with shoppers and drive sales for brand marketers and retailers incorporated modules of Infor LN across the company. Only three months after implementation, RTC had the biggest shipping quarter in the company’s history—without adding order entry staff and without one system glitch.
Tecfil has upgraded from Infor Baan to Infor LN. The upgrade has helped the company enhance its financial processes to better monitor transactions throughout its organization, including manufacturing operations, supply chain activities, warehouse and distribution processes, and financial management.
With Infor EAM Enterprise, Tecnichapa reduced the cost of external subcontracting by 25%, decreased overall maintenance costs by 15%, cut plant energy cost by 30%, and increased global maintenance key indicators by 400%.
Plumbing products distributor, TMS South, specializes in "hard-to-find" items and repair parts for industrial, commercial, and residential applications. The company uses Infor FACTS to enhance customer service, optimize inventory levels, increase productivity, and improve profitability enabling TMS South to leverage its resources in new ways to improve its efficiency.
Transformers & Rectifiers India Limited (T&R) manufactures a wide range of transformers sold both domestically and internationally, including power, distribution and furnace transformers, rectifiers, and specialty transformers. The company implemented Infor LN in order to control cost structures and meet customer expectations while improving performance and profitability. With Infor LN, T&R was able to resolve key challenges such as data security, wastage, rejected orders, cost control, inventory of raw materials, delivery performance, and government compliance: support product development: and enhance precision and reduce errors.
The manufacturer of components for aerospace and medical applications used Infor SyteLine to dramatically reduce its paper processing and costs. Infor SyteLine also helped the company maintain better control over engineering information to ensure everyone was using the most up-to-date drawings.
Wanavit Manufacturing selected Infor SyteLine as its new enterprise resource planning system after a careful comparison of competitors’ offerings, and following a popular vote by some 50 users who heard several presentations and responded in a questionnaire drawn up by the IT consultant. The conclusion was that Infor's resources for manufacturing were superior to those of the competition while Infor SyteLine offered much potential for customization.
With Infor SyteLine, Workrite Ergonomics is using Infor SyteLine to make its customer service and planning more efficient, and to improve its productivity, without adding significant additional resources.