As an equipment dealer in today's competitive marketplace, you need to know your customers' equipment better than they do. It's the only way you can deliver market-leading after-sales service and continuous customer care, whether you are a global firm or a smaller, more tightly focused one. But you also need to deliver on your commitments more quickly and accurately than your competition.
Infor Equipment provides the support you need for managing the entire equipment life cycle—from initial forecasting and sale of the equipment, through to shipment, renting, servicing, overhaul, and final disposal. You can accurately predict future parts and service demand, while capturing real-time equipment data including brand, serial numbers, machine type, end of life, warranty, service, and sales information. With one integrated system, you'll have the visibility you need not only to run your business more efficiently, but to run it more profitably, no matter how many branches you have across multiple territories, no matter how demanding your customers.
Infor Equipment is specialized for equipment dealers and service, which means it offers the broadest, deepest solution possible. Our integrated suite addresses your most critical business processes, helping you achieve excellence in demand management, customer service, product and service innovation, equipment life cycle profitability, operating efficiency, and more:
Infor Equipment includes all the capabilities to manage your dealership. Those capabilities are built-in, not bolted on. What does that mean for you? Faster deployments and fewer modifications. You'll be up and running more quickly, with fewer disruptions to your business. Upgrades are faster, too. So you can quickly adapt your business processes to the rapid changes of the equipment industry. Imagine the insight you'll gain into every aspect of your business with a solution that works the way you want to work. It helps you:
Equipment Evolution: Industry Trends for Dealers/Rental
The growing focus on rental, new technology and competition. Watch this video to hear Garry Bartecki of AED, Philippe LaHaie from Manulift and Andreas Hellström, Infor discuss the top three trends that are impacting equipment dealers right now.Watch the video