As an equipment service provider in today's competitive marketplace, you need to know your customers' equipment better than they do. It's the only way you can deliver market-leading service and continuous customer care, whether you are a global firm or a smaller, more tightly focused one. But you also need to deliver on your commitments more quickly and accurately than your competition.
Infor Equipment provides the support you need for managing the entire service lifecycle. You can accurately predict future service demand, while capturing real-time equipment data including brand, serial numbers, machine type, end of life, warranty and service information. With one integrated system, you'll have the visibility you need not only to run your business more efficiently, but to run it more profitably, no matter how many branches you have across multiple territories, no matter how demanding your customers.
Infor Equipment is specialized for equipment service providers, which means it offers deep domain expertise in the intricacies of service lifecycle management—plus the full support of a company-wide business solution. One integrated system means ultimate efficiency, speed, and company-wide access to critical information. In addition to the core repair and overhaul services, Infor Equipment supports services such as engineering management, exchange programs, maintenance program management, modifications, upgrades, reliability, warranty follow-up, and more:
Infor Equipment includes all the capabilities you need to deliver market-leading service and continuous customer care. Those capabilities are built-in, not bolted on. What does that mean for you? Faster deployments and fewer modifications. You'll be up and running more quickly, with fewer disruptions to your business. Upgrades are faster, too. So you can quickly adapt your business processes to the rapid changes of the equipment service industry. Imagine the insight you'll gain into every aspect of your business with a solution that works the way you want to work. It helps you:
Infor Introduces Next-Generation Solution for Equipment Dealers and Service Providers