What it is

Infor MRO aviation solution for the maintenance, repair and overhaul (MRO) industry is an enterprise application specifically designed to simplify the processes involved in the complex MRO industry. In addition to core repair and overhaul operations, the solution helps you provide services such as engineering management, exchange programs, maintenance programs, modifications, upgrades, reliability, warranty follow-up, and more.

Our solution addresses your most critical business processes, including those highlighted here:

• Engineering change management
• Financial management
• Customer relationship management
• Supply chain planning
• Project management
• Warehouse management
• Planning and scheduling
• Procurement
• Sales and marketing
• Service and maintenance management
• Maintenance agreements
• Contract and warranty management
• Mobile solutions
• Human capital management
• Business intelligence

What it does

Maintaining fixed and rotary wing aircrafts, as well as their engines and components, is a complex undertaking. You have to ensure airworthiness and optimal flight availability at the lowest possible cost — not simply today or tomorrow, but throughout the aircraft's entire lifecycle. How well are you managing?

Infor MRO helps you answer major questions in the unpredictable MRO business: Which item needs to be repaired? When does it have to be done? Is the "power-by-the-hour" agreement profitable? How do I keep service level promises to my customers? What resources will be required and how much work will it take? Knowing the answers to these questions will help you to optimize the utilization of materials, tools and personnel, so you can forecast, plan and procure more effectively.

What it means

Infor MRO is a dependable enterprise application specifically designed for the needs of your industry. Its dedicated functionality can help simplify your business processes and improve your maintenance of aircraft and associated components. With greater visibility over your operations, you can improve efficiency, while building lasting partnerships with your most valued customers.

Infor MRO can help you to:

• Minimize customer downtime while maximizing service.
• Streamline processes and improve transparency across the business.
• Manage service bulletins, aircraft directives, rotable exchange programs, configurations, maintenance programs, quotations and invoicing.
• Track and maintain control of aircraft and their components throughout their lifecycle.
• Reduce lead times, optimize spare parts inventory and increase service profitability.