Public Safety

What it does

In the emergency response business, you need to get the right resources to the right location right now.

Private ambulance service providers, fire/EMS departments, and law enforcement and toll highway agencies need emergency systems that help them get on-scene as quickly and safely as possible. They need to get the right information to the right people in an instant—or lives can be lost.

Infor EnRoute's leading computer-aided dispatch (CAD), records management systems (RMS), mapping, mobile data computing, field-based reporting, and automatic vehicle locating solutions help you improve call response times and disseminate critical information accurately and quickly, so you can better protect your responders and better serve your citizens.

What it is

For more than 20 years, Infor has been providing emergency response agencies like yours with fast, comprehensive, reliable dispatch systems to that help you respond quicker and be better prepared.

Our solutions are in use by hundreds of agencies across North America, including Montgomery County, Texas; the City of Hialeah, Florida; Lake County, Illinois; Loudoun County, Virginia; The Illinois State Toll Highway Authority; and American Medical Response (the nation's leading medical transport company).

Our integrated suite helps you get the right information to the right people at the right time. With Infor EnRoute, you get tools for:

  • Dispatch—With people's lives on the line, you need a reliable, easy-to-use, computer-aided dispatch (CAD) solution that gives you instant response, rapid dispatch, and complete documentation capabilities. Get all that, along with unmatched reliability, the latest CAD features, and scalable technology (using Microsoft .NET and SQL Server) to meet your evolving needs.
  • Mapping—Maximize response performance and safety and be better able to dispatch responders quickly, get them critical information, and stay informed about incidents in real-time.

 What it means

With Infor EnRoute, you get easy-to-use and scalable solutions that help your emergency agencies dispatch resources faster and keep them better informed to help better protect your citizens and responders.

With Infor EnRoute, you can:

  • Simplify and accelerate call response times.
  • Eliminate redundant data entry.
  • Maximize personnel and productivity.
  • Place critical, time-sensitive information directly into the hands of field personnel.
  • Reduce responder dependency on dispatch.
  • Monitor operations and performance using dashboard and reports.

Win the race against time with Infor EnRoute.

Infographic More


Empowering EMS through robust health information sharing

This infographic depicts the importance of sharing patient health information from dispatch to hospitalization and eventually home care.  Infor tools integrate data between disparate systems so they can provide better patient care.

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White paper More


Emergency Medical Services:
New Roles, New Tools

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Video More


Infor EnRoute Dispatch  

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Public Sector Intro  

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Engineered for speed.
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