Infor Public Sector Solution Set

Infor Public Sector has a large portfolio of solutions that work together to help Public Sector organizations meet their unique challenges.

Enterprise Resource Planning (ERP)

ERP systems bring data from numerous systems together in real time  and can help government agencies run leaner and better. Financials, human resources, and customer relationship management can be integrated for better results, and then combined with enterprise-wide reporting and analysis (including role-based dashboards) to provide greater visibility and control over the state of your organization.

Human Capital Management
Key capabilities:

    • HR/Pay/Benefits
    • Time, Leave, Scheduling
    • Talent Management, Recruitment, Automated Onboarding/Offboarding
    • Retirement


This functionality is provided by:

Key capabilities:

  • General Ledger
  • Accounts Payable
  • Accounts Receivable
  • Project Costing
  • Budgeting & Planning
  • Fraud Detection 
  • Finance
  • Grant Management
  • Audit
  • Regulatory
  • Security
  • Privacy


This functionality is provided by:

Key capabilities:

  • Purchasing
  • Strategic Sourcing
  • Contract Management
  • Supplier Management
  • Requisitions


This functionality is provided by:

  • Infor Lawson Supply Chain Management for Public Sector
  • Infor Lawson Business Intelligence

Technology and Big Data (leverage and share data)
Big data held by government agencies  coupled with today's data-sharing technologies  give the public sector a new opportunity to leverage data to improve processes. But to truly control and leverage big data, the right tools are required.

Key capabilities:

  • Enterprise Business
  • Business Process Management
  • BI Reporting
  • Pulse/Notifications
  • Workspace
  • Social Space
  • Mobile


This functionality is provided by:

Regulation, Permitting, and Enforcement

Manage the full range of municipal services more effectively, cut costs, better manage regulatory requirements, and increase citizen satisfaction.

Community Development Regulation
Key capabilities:

  • Licensing & Permitting
  • Enforcement & Case Management
  • Planning
  • Use


This functionality is provided by:

Enterprise Asset Management

EAM software helps keep your organization's equipment, facilities, and vehicle assets in tip-top shape. You can improve asset efficiency, conduct planned and unplanned maintenance, manage work costs, and optimize your asset life cycle.

Asset Management
Key capabilities:

  • Transportation: Roads, Street, Rail
  • Utilities: Water, Sewer, Solid Waste
  • Storm, Reservoir
  • Fleet, Transit
  • Facilities
  • Linear Assets


This functionality is provided by:

CIS Billing

Maximize revenue, serve customers better, and improve your billing process with advanced municipal billing software.

Utility Billing
Key capabilities:

  • Water
  • Sewer
  •  Solid Waste


This functionality is provided by:

Customer Relationship Management

Citizens expect to have easy electronic access to government data and services 24 hours a day. Public sector agencies need strong customer relationship management (CRM) tools to handle the variety of public communication via the Internet, email, call centers, faxes, self-service kiosks and interactive voice response.

Citizen-based CRM
Key capabilities:

  • Consolidate your communication channels
  • Manage and report on citizens' requests

Specialized Call Centers

Key capabilities:

  • 311
  • Utility & Asset
  • Marketing & Campaign
  • Connection to


This functionality is provided by:

Public Safety

Fast, accurate sharing of information helps law enforcement, fire and emergency management personnel respond faster and protect the public better.

Emergency Management Systems (CAD/RMS)

This functionality is provided by:

Human Capital Management

Top talent is a valuable commodity within the Public Sector, while recruiting, cultivating and retaining employees must be done in strict compliance with your rules. With the right Human Capital Management (HCM) software, you can gain a full view into all aspects of your workforce, be compliant yet with flexibility to handle exceptions resulting from special requests, and more easily manage mandates as a public agency, while setting your organization's model for the future.

Human Capital Management
Key capabilities:

  • HR/Pay/Benefits
  • Time, Leave, Scheduling
  • Talent Management, Recruitment, Automated Onboarding/Offboarding
  • Retirement


This functionality is provided by:

Libraries and Information Centers

Manage all operations, including circulation, cataloging, acquisitions, serials management and reporting. In addition, institutions can manage customer relationships and gain key performance data and metrics to make better decisions.

This functionality is provided by:

Hospitality/Government Lodging

Streamline processes for managing guests, properties, inventory, rates and more. Government agencies can use Infor Hospitality solutions to maximize space utilization and also avoid the housing of visitors in more costly private sector facilities. Infor Hospitality can also streamline processes and cut costs for corrections agencies.

Key capabilities:

  • Reservations
  • Housekeeping
  • Engineering
  • Food/Beverage/Restaurant
  • Front Office
  • Use & Staffing Optimization


This functionality is provided by:

Governance, Risk and Compliance (GRC)

Government agencies need to have tools that help them adhere to their policies and regulatory requirements. Infor can help your organization get accurate, actionable and auditable GRC intelligence across systems, processes and transactions.

GRC solutions for real-time risk monitoring
Key capabilities:

  • Meet regulatory compliance and adherence to policies
  • Make your GRC processes more efficient and reliable
  • Automate internal controls testing across multiple systems and control types
  • Automate repetitive audit activities
  • Reduce loss and prevent fraud from occurring


This functionality is provided by:

Construction Management/Property Management

Construction Management
Helps contractors manage their projects for greater efficiency and lower costs. Construction managers can track and control job costs, leveraging data for better productivity and streamlined operations.

Key capabilities:

  • Job, Labor, Equipment
  • Costing
  • Project Management
  • Performance Evaluation
  • Document Manage/Plans
  • Contacts &Tasks


This functionality is provided by:

Property Management
Key capabilities:

  • Residential
  • Revenue Mgmt
  • Move in's/outs
  • Notices/Correspondence
  • Payments


This functionality is provided by:

Cloud Computing

Infor's cloud offerings leverage the company's vast experience in numerous enterprise applications, bringing powerful tools together in the cloud for greater flexibility and lower costs. Infor cloud solutions deliver the functionality required by government without the time and cost burdens associated with traditional development.

Cloud Computing
Robust, secure, and powerful enterprise-wide functionality for:

  • Customer Relationship Management
  • Regulation and Enforcement
  • Expense Management
  • ERP
  • Enterprise Asset Management
  • Hospitality Management
  • Property Management
  • Workforce Management


This functionality is provided by:


The New Infor Public Sector

This Thought Leadership Profile from Government Technology describes Infor's broader, more comprehensive approach to solutions for government.

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eBrief More

Infor Public Sector Quick Guide  

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Brochure More

Infor Public Sector Transportation  

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Customer video More

City of Boise  

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Customer video More

City of Greensboro on EAM  

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Customer video More

City of Las Vegas  

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Leadership profile

The Ongoing Fight Against Fraud

This Thought Leadership Profile from Government Technology describes how governance, risk and compliance software can keep agency records safe from internal and external threats.

Read the profile

Demo More

Infor for Mass Transit  

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