Products

Infor's flexible solution suites are comprised of industry-leading products across every enterprise category. Inforum product education tracks are designed to help you continue to get the most value out of your investment.

Check back as we update the tracks below with links from each product to a comprehensive list of sessions included in each track. Sessions will showcase new product innovations, customer case studies, and tips and techniques to help you trim costs, increase operational efficiency, and make better and faster decisions with your Infor products.

Infor Cloverleaf

Learn how Infor Cloverleaf helps healthcare organizations connect data, doctors, and communities to integrate information between clinical and business systems for meaningful analysis and intelligent decision-making. 

  • Infor Cloverleaf Health Information Exchange
  • Infor Cloverleaf Integration

Infor's leading clinical integration technologies create a sustainable foundation for health organizations to proactively manage, coordinate, and share data across their enterprise to improve quality and care outcomes. Connect disparate health IT systems and applications across your healthcare enterprise—or beyond.

Leverage this scalable and reliable interoperability platform for real-time sharing of clinical, operational, and financial data. Maximize the value of existing health IT systems and decrease the cost of integrating your health enterprise while you take data one step further for "point-of-decision" meaningful analysis.

Attendees will also benefit from tracks that address related products, including Infor Lawson, Infor Enterprise Financial Management, Infor Dynamic Enterprise Performance Management, Infor Supply Chain Management and Execution, Infor Enterprise Asset Management, Infor Analytics for Healthcare, Infor PeopleAnswers Talent Science, Infor Learning Management (Infor Services), Infor Unified Human Capital Management, Infor Services, Infor CloudSuite, Infor Ming.le™, Infor ION, and Infor Technology and Innovations.

All of these tracks are designed to enable you to work collaboratively with Infor Healthcare to help solve the cost crisis, focus on patient-centered care, and move toward a value-based reimbursement model. These tracks also underline our commitment to healthcare and investments we have made in the past, and may continue to make in the future.

Icon Browse the session catalog to see the education tracks that are available with focused content for Cloverleaf. Check back often as we continue to add sessions and more information to the tracks.
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Infor CRM and Marketing Management

Discover how Infor's enterprise and cloud solutions for Marketing, Customer Experience Management (CXM), and Marketing Resource Management (MRM) enhance customer engagement, loyalty, and profitability. See how our customer interaction hub concept lets you combine solutions to drive a complete 360° customer view across all your channels; implement real-time decision-making to ensure you're targeting the right offer to the right customer, in the right context; and transform your marketing, creative, and project management into a streamlined, efficient powerhouse.

  • Infor Marketing
  • Infor Interaction Advisor
  • Infor Marketing Resource Management

These sessions are designed to help you solve critical business issues, such as increasing revenue, generating new leads, maximizing every interaction at every point of contact, or increasing an existing customer's satisfaction with your company. See how Infor CRM and Marketing Management can best help you strengthen your business with an approach to customer relations that's truly integrated.

Attendees of these sessions may additionally benefit from related product tracks in your curriculum: Infor Distribution, Infor SX.e, Infor LN, Infor M3, Infor SyteLine, and Infor Technology and Innovations.

Infor CRM and Marketing Management meets the distinct needs of a range of industries, including financial services, hospitality and gaming, retail, telecommunications, high tech & electronics, public sector, healthcare, distribution, and manufacturing.

Icon Browse the session catalog to see the education tracks that are available with focused content for Infor CRM and Marketing Management. Check back often as we continue to add sessions and more information to the tracks.
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Infor Distribution

Explore the enhancements and investments in your ERP that will modernize your operations and improve your profitability. Sessions will reveal how Infor 10x innovations will help you succeed in an increasingly competitive market.

  • Infor Distribution SX.e
  • Infor Distribution A+
  • Infor Distribution FACTS 
  • Infor Storefront
  • Infor M3

Join us at Inforum 2014 to hear from distribution industry strategists, solution experts, and your peers to help gain greater perspective, efficiency, and profitability in your organization.

This track will help you evaluate how well your company is positioned to: 

  • Use e-commerce to expand market share.
  • Support a mobile workforce.
  • Promote value-added services to differentiate from the competition.
  • Offer omni-channel processing.
  • Optimize branch locations and counter sales.
  • Attract and retain the next generation of employees.

Through participation in our distribution education sessions at Inforum, you'll be better prepared to help your company prioritize these and other initiatives. We also recommend you take a moment to explore some additional solutions available to you as an Infor customer. Did you know?:

  • Infor Enterprise Asset Management is ideal if you have a large fleet of trucks or need to monitor and manage machinery in your facilities.
  • Infor Supply Chain Execution is a great option if you need a best-in-class warehouse management solution.
  • If the products you distribute require complex configuration options, take a look at Infor Product Configuration Management—it's not just for doors and windows!
  • Infor Lawson Financials may be a consideration if you are managing vast multi-national operations with complex currency and taxing issues.
  • The Infor Technology and Innovations track explores in greater detail all the ways Infor's investment in product development and technology are dramatically shaping how businesses and people interact.
  • Marketing and customer relationship management have become high priorities for many distributors. Find out how Infor can unlock new opportunities to market to and engage customers.

Make the most of your time at Inforum and take advantage of all that is available to you in The Hub and the hundred of education sessions offered. 

Icon Browse the session catalog to see the education tracks that are available with focused content for Infor Distribution. Check back often as we continue to add sessions and more information to the tracks.
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Infor Dynamic Enterprise Performance Management

Infor d/EPM is the single, integrated platform for managing business performance, delivering business insights, and managing risk. Infor d/EPM combines all the capabilities of an enterprise performance management suite with the power of a comprehensive business intelligence suite. It is financial performance management, business intelligence, and a continuous controls monitoring/risk management solution all on the same platform. You get an integrated suite of applications that operates across the complex web of your enterprise systems to deliver a near real-time, single version of the truth.

Infor d/EPM gives you an integrated set of common applications that make technology an asset to your planning, analysis, and compliance processes—not an obstacle. Fully integrated, connected to your underlying systems, and delivered via a common interface, this suite gives you information you can trust to be both real-time and accurate. And with in-context business intelligence capabilities built in, the benefits go far beyond just easy access to data. You can understand risk, performance, and the impact of decisions company-wide. The Infor d/EPM suite includes:

  • Financial Performance Management – Get a single application for all your budgeting, planning, and forecasting needs; operationalize your planning; and seamlessly consolidate multiple sets of books.
  • Analytics – Centralize your data, easily integrate with your business applications, and deliver business insights through a variety of channels.
  • Compliance – Proactively monitor your systems for transaction anomalies and score risks to quickly understand their potential impact.

Infor d/EPM suite-specific products include (but are not limited to):

  • Infor Business Intelligence (BI)
  • Infor Analytics
  • Infor Financial Consolidations
  • Infor Budgeting and Planning
  • Infor Strategy Management
  • Infor Capital Planning
  • Infor EPM
  • Infor Continuous Controls Monitoring
Icon Browse the session catalog to see the education tracks that are available with focused content for Infor Dynamic Enterprise Performance Management. Check back often as we continue to add sessions and more information to the tracks.
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Infor Enterprise Asset Management

In this track, customers and key Infor personnel will help you learn how to streamline your asset and maintenance processes with Infor EAM to save time and money, and enhance your capacity to grow. We've been helping customers understand the connection between asset performance and top-line growth for years.

  • Infor Enterprise Asset Management

These sessions are designed to provide basic, advanced, technical, and practical education. Learn how to best utilize the best-in-class Infor EAM toolset to manage processes anywhere along the maintenance maturity spectrum: reactive, preventive, predictive, condition-based, and strategic.

Many sessions will be led by customers or subject matter experts, and will involve product reviews, presentations, and live demonstrations.

Attendees of these sessions may benefit from related industry tracks, such as those involved in the public sector (federal/state/local/utility), manufacturing (industrial manufacturing, consumer packaged goods), oil and gas, automotive, and healthcare.

Icon Browse the session catalog to see the education tracks that are available with focused content for Infor Enterprise Asset Management. Check back often as we continue to add sessions and more information to the tracks.
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Infor Enterprise Financial Management

Infor Enterprise Financial Management solutions provide the innovative, forward-thinking technology you need to compete in a dynamic and volatile environment. Learn about additional Infor financial management solutions to keep you abreast of innovative functionality that allows you to make better, faster decisions in your constantly changing business. From core financial ERP suites to travel and expense management solutions, Infor has financial management solutions backed by decades of practical application that are continually enhanced with the latest technological innovations, including cloud, social, mobile, and analytics technologies.

  • Infor Lawson
  • Infor SunSystems
  • Infor Dynamic Enterprise Performance Management
  • Infor Approva
  • Infor Expense Management
  • Infor Infinium
  • Infor SmartStream
  • Infor Masterpiece
  • Infor E Series
  • Infor M Series

These sessions are designed to help you solve your most challenging financial management issues, including: 

  • Ongoing need to streamline operating processes to continually maximize efficiencies
  • Controlling risk and compliance
  • Improving business decisions through business intelligence and big data analytics
  • Investing in and maintaining skilled financial resources

Attendees of these sessions may also benefit by including related product track sessions in their Inforum schedule, such as Infor Unified Human Capital Management and Infor Enterprise Asset Management.

Infor Enterprise Financial Management supports a range of industries, including healthcare, public sector, financial services, insurance, professional services, retail, hospitality, and oil and gas.

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Infor Hansen and Infor EnRoute

Infor Hansen suite of software products supports the daily operations of public entities such as cities, counties, water agencies, and departments of transportation. These operations include infrastructure management, customer service, permitting, licensing, code enforcement, and utility billing.

  • Infor CIS Billing
  • Infor CDR (community development and regulatory)
  • Infor Customer Relationship Management
  • Infor Asset Management Tools
  • Infor Dynamic Portal

Infor Hansen sessions are designed to help you solve critical business issues such as asset management, regulation requirements, licensing, permitting, billing, and citizen satisfaction.


Infor EnRoute emergency dispatch software helps organizations better protect citizens and fellow responders alike, improve call response times, and disseminate critical information accurately and quickly to first responder personnel and management.

  • Infor EnRoute Dispatch
  • Infor EnRoute Mapping
  • Infor EnRoute Mobile
  • Infor EnRoute Law Enforcement Records Management

Infor EnRoute sessions will cover topics that help with citizen and first responder safety, integrated mapping and routing, and more key issues.

Infor offers solutions that cover the entire spectrum of responsibilities for organizations in the public sector. Included in the Inforum product tracks listed below are public sector-specific sessions designed to showcase the latest product innovations, case studies from peers, and the latest tips and techniques to help you continue to achieve the greatest operational efficiency; make faster, better-informed decisions, and get the most value from your investment. 

  • Infor Lawson 
  • Infor Human Capital Management
  • Infor Hansen
  • Infor Enterprise Asset Management
  • Infor Consulting Services

Infor Lawson
Join us for numerous sessions on Infor Lawson, a unified solution for financial management, human capital management, procurement, and analytics that provides the robust functionality you need. This comprehensive set of enterprise applications is backed by decades of practical experience, built for the way you work today.

Infor Hansen
Discover the benefits of Infor Hansen, a suite of software products that supports the daily operations of public entities such as cities, counties, water agencies, and departments of transportation. These operations include infrastructure management, customer service, permitting, licensing, code enforcement, and utility billing.

Infor Enterprise Asset Management (EAM)
Learn how you can provide more responsive services to citizens by using Infor EAM to manage preventive maintenance and upkeep of municipal water and sewer facilities and transit systems as well as all other equipment. In addition, Infor EAM allows your agency to manage all aspects of sustainability and "going green" when it comes to managing your assets.

Infor EnRoute
Find out how you can better protect your citizens and fellow responders alike, improve call response times, and disseminate critical information accurately and quickly to first responder personnel and management with Infor EnRoute emergency dispatch software.

Infor Consulting Services
Get connected to a wealth of Infor development and support resources who can address your greatest challenges and opportunities with a full range of business services and a global team of highly experienced consultants.


Icon Browse the session catalog to see the education tracks that are available with focused content for Infor Hansen and Infor EnRoute. Check back often as we continue to add sessions and more information to the tracks.
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Infor Human Capital Management

Infor Human Capital Management is the first and only unified human capital management platform tying together any software, content, device, or process to transform the way people work. Learn how Infor HCM allows information from any system in your enterprise to flow into our unique cloud interface, helping you to better plan, select, deploy, develop, measure, and reward your workforce.

  • Infor Enwisen HR Service Delivery
  • Infor Certpoint Learning Management
  • Infor Unified Human Capital Management
  • Infor PeopleAnswers Talent Science
  • Infor Global HR and Talent Management (Lawson)
  • Infor Human Resource Management (Lawson)
  • Infor Workforce Management (Workbrain)

Infor Unified HCM sessions will explore the best ways that these solutions help companies:

  • Plan critical skill and labor pool needs to meet tomorrow's goals today.
  • Select the appropriate candidates and onboard them efficiently for maximum productivity.
  • Deploy the right workforce, with the right skill set, at the right time and place, and at the right cost. 
  • Develop key skills and promote continuous learning.
  • Measure performance to ensure future growth, corporate, and legal compliance.
  • Reward appropriately, based on merit and effectiveness.

HCM attendees may also be interested in the following product tracks: Infor Lawson, Infor Enterprise Financial Management, Infor Supply Chain Management, and Infor Technology and Innovations.

Infor HCM can benefit a wide range of industries. Our product solutions have been proven to be particularly strong in healthcare, manufacturing, hospitality, retail, and public sector.

Icon Browse the session catalog to see the education tracks that are available with focused content for Infor Human Capital Management. Check back often as we continue to add sessions and more information to the tracks.
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Infor Lawson

Infor Lawson is a comprehensive set of solutions designed to improve the efficiency and effectiveness of key organizational functions in the areas of financial management, human capital management, procurement, and analytics. In this track we'll explore the latest innovations to these products, from user-friendly analytics tools and mobile access that puts information at employees' fingertips, to collaboration and integration tools allowing both systems and people to work more effectively together, giving you the flexibility and functionality to build competitive advantage in a dynamic marketplace.

  • Infor Lawson Enterprise Financial Management
  • Infor Lawson Supply Chain Management
  • Infor Lawson Design Studio
  • Infor Lawson Landmark Technology
  • Infor Lawson Mashup Designer
  • Infor Lawson Process Automation
  • Infor Lawson Security
  • Infor Lawson Smart Office
  • Infor Lawson System Foundation
  • Infor Lawson Analytics, Financial and Project
  • Infor Lawson Analytics, Supply Chain
  • Infor Lawson Analytics, Healthcare

Sessions within this track will help you learn how to best take advantage of our financial and supply chain solutions to solve critical business issues. If you're a finance professional, you'll discover a full range of everyday financial activities available in the system, from general ledger entries and invoice matching to the strategic management of your capital projects, cash, and investments—so you can you overcome nearly any financial challenge you encounter. If you're a supply management professional, you'll learn how our unified, end-to-end supply chain solutions can help you establish a quicker, more responsive procure-to-pay process, optimize the entire vendor relationship, improve purchase execution, and transform the ways you receive, deliver, and replenish, giving your users more control over more areas of spend.

Infor Lawson supports a spectrum of industries, including but not limited to healthcare, public sector, and services industries.

Icon Browse the session catalog to see the education tracks that are available with focused content for Infor Lawson. Check back often as we continue to add sessions and more information to the tracks.
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Infor LN

Sessions for Infor LN users cover a wide range of topics presented by specialists in their fields. Learn what's new and what the future holds in our road map session or choose from sessions specific to vertical industries, including Aerospace & Defense, Automotive, and Industrial Manufacturing—a particular focus for LN this past year. We'll also review case studies of successful customers and emerging best practices you may want to emulate in your own operations.

  • Infor LN
  • Infor Supplier Exchange (SupplyWEB)
  • Infor Warehouse Mobility (Barcode)
  • Infor Automotive Exchange (AutoConnect)

Join us at Inforum 2014 to learn more about Infor LN and how you can ensure you are using the solution to its full advantage. Hear from Infor team members, other LN customers, and industry experts as they share the product roadmap and discuss best practices and ideas to help you leverage your ERP solution to the extreme. Also, take advantage of this opportunity to explore our technology applications, point solutions, and modules that you can easily integrate to Infor LN.

Not sure what other solutions are available and relevant to you? There is no better time to take a surface-level overview of the entire Infor portfolio of solutions—or take a deep dive into a few areas of most interest to you. Are you a Baan customer considering an upgrade to Infor LN? This is the perfect time to see a demo and ask questions about Infor UpgradeX and the implementation services available to support your transition. Inforum offers the optimal chance to learn more about the solutions that integrate and complement your existing ERP solution. Be sure to check out sessions offered on these solutions and topics:

  • Infor Customer Relationship Management
  • Infor Performance Lifecycle Management
  • Infor Dynamic Enterprise Performance Management
  • Infor Enterprise Asset Management
  • Infor Enterprise Financial Management
  • Infor Business Intelligence
  • Infor Human Capital Management
  • Infor Supply Chain Management 
  • Infor Product Configuration Management
  • Infor Technology and Innovations

Infor LN supports a range of industries, from aerospace & defense to manufacturing, as well as aftermarket service and maintenance.

Icon Browse the session catalog to see the education tracks that are available with focused content for Infor LN. Check back often as we continue to add sessions and more information to the tracks.
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Infor LX

Infor LX is a leading mixed-mode manufacturing ERP on the IBMi platform. The recent 10x release of LX 8.3.4 dramatically modernizes and streamlines the user experience through collaborative tools, an improved user interface, and in-context capabilities. Users will learn how to use all the new technology and features, while executives and managers will learn how to leverage the Infor LX 10x solution to maximize benefits to their business.

  • Infor LX

These sessions are designed to help you to get the most out of your Infor LX applications and enable you to leverage all the features now available through 10x. Informative sessions will also cover the latest news around LX, plus our extended solutions and technologies. You can see presentations from other customers and also collaborate with them. Best practices sessions will give ideas on how to drive the most value from your LX implementation. Finally, plan for the future of your LX system by attending a roadmap session.

Attendees may also benefit from exploring product tracks related to Infor LX, including:

  • Infor ION
  • Infor Ming.le™
  • Infor Supply Chain Execution
  • Infor Enterprise Asset Management
  • Infor Optiva
  • Infor Dynamic Enterprise Performance Management
  • Infor Business Intelligence
  • Infor EPAK

Infor LX is used in a variety of industries, including chemicals & life sciences, food & beverage, and general manufacturing.

Icon Browse the session catalog to see the education tracks that are available with focused content for Infor LX. Check back often as we continue to add sessions and more information to the tracks.
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Infor M3

Infor M3 is a comprehensive ERP solution designed for organizations that make, move, or maintain products. Now Infor 10x-certified and with more than 1,000 product enhancements, this track will help you maximize your Infor M3 investment through product, technology, industry, and real-world customer experiences.

  • Infor M3
  • Infor Adage
  • Infor M3 Customer Lifecycle Management 
  • Infor Fashion Product Lifecycle Management
  • Infor M3 Quality Management System module
  • Infor Business Intelligence for M3
  • Infor Ming.le™ and HTML 5 Client
  • Infor ION integrations for M3

These sessions are designed to help you improve the management and efficiency of your business through:

  • Increasing user productivity through a new level of user experience
  • New industry-specific functionality
  • Improving decision-making with in-context business intelligence
  • Providing a holistic view of your customer across all customer-facing processes
  • Maximizing the overall value Infor M3 delivers to your business

Attendees of these sessions may benefit from adding the following related product tracks to your itinerary: Infor Dynamic Enterprise Performance Management, Infor Enterprise Asset Management, Infor Supply Chain Management, Infor Product Lifecycle Management, and Infor Product Configuration Management.

Infor M3 is the lead solution in the chemical & life sciences, distribution, equipment (including dealers and service providers), fashion, and food & beverage industries. Infor M3 also has a large customer base of manufacturing companies.

Icon Browse the session catalog to see the education tracks that are available with focused content for Infor M3. Check back often as we continue to add sessions and more information to the tracks.
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Infor Supply Chain Management, Infor Product Lifecycle Management, and Infor Product Configuration Management

Infor Supply Chain Management solutions give you the power to plan and execute your supply chain strategies faster and more profitably. Learn from customers and Infor SCM specialists how Infor SCM combines the latest Infor technology, beauty, and industry-specific functionality to help you optimize your supply chain and respond faster to changing market and customer requirements.

  • Infor Sales & Operations Planning
  • Infor Integrated Business Planning
  • Infor Demand Planning
  • Infor Advanced Planning
  • Infor Advanced Scheduling
  • Infor Supply Chain Execution

These sessions are designed to help you solve critical business issues within your end-to-end supply chain, from strategic planning, collaborative forecasting, manufacturing and distribution planning, production scheduling, and finally to logistics and execution.  You'll learn how Infor SCM, with industry-specific capabilities built in for faster ROI, offers the tools to optimize your supply chain and execute your supply chain strategies faster and more profitably.

The Infor Sales & Operations Planning (S&OP) sessions will show you how Infor can help tie together your operational and strategic business plan with best-in-class, easy-to-implement S&OP templates, to provide you with a holistic view of demand, supply, and financial information. You'll immediately be able to see the impact of your decisions on profit margins. In the Infor Supply Chain Planning sessions you will find out how to optimize your supply chain, increase forecast accuracy, deliver the best supply plan calculating all tradeoffs and meeting all constraints, and finally schedule your production lines, including all interdependencies to deliver a synchronized schedule down to the minute.

Finally, Infor Supply Chain Execution helps you achieve the perfect order, in full and in time, every time, by providing greater visibility into your supply chain and improving inventory and shipping accuracy. You'll be able to respond faster to customer opportunities and market fluctuations. For Infor SCM customers only, we'll hold user group meetings on Monday, September 15. More information will follow.

Attendees of this track may also benefit from attending the PLM sessions and Technology and Innovations track. This track supports a range of industries, from process manufacturing (including food & beverage and chemicals & life sciences) and discrete manufacturing (including automotive, aerospace & defense, equipment, and industrial manufacturing) to distribution, healthcare, and 3PL logistics.


Infor Product Lifecycle Management helps optimize every step of the product lifecycle. Join this track to hear from customers and Infor experts, and learn how combining Infor technology, beauty, and industry-specific functionality in the latest versions of our PLM solutions will help you create higher quality products, launch new products in less time at a lower cost, and maximize profits.

  • Infor Optiva
  • Infor PLM Discrete

Process manufacturers including food & beverage, specialty chemicals, and home and personal care customers will benefit from attending the Infor Optiva sessions to learn how Infor can help you develop better products faster, produce them using the best and most cost-efficient formula, adapt to market demand more quickly, and ensure you meet complex regulatory compliance constraints such as FDA and REACH, bringing down product cost and growing margins.  For Infor Optiva customers only, we'll be holding a user group on Monday, September 15. More information will follow.

The Infor PLM Discrete sessions are designed for discrete manufacturers who want to learn how Infor can help them create a more efficient product lifecycle process. You'll discover how our PLM Discrete solution will help you get the information you need to track, manage, monitor, and analyze products throughout the product lifecycle, and how the tight integration with ERP and CAD systems will give you more timely and transparent access to the most important product information to help you make more informed decisions faster, minimizing scrap and rework and collaborating more efficiently.

Attendees of these sessions may benefit from attending the Infor Technology and Innovation track sessions and Infor Product Configuration Management sessions. Industries supported by Infor Optiva include food & beverage and chemicals & life sciences. Infor PLM Discrete is used in a range of industries, including high tech & electronics, automotive, aerospace & defense, equipment, and industrial manufacturing.


Learn how Infor Product Configuration Management can transform the entire interest-to-delivery customer experience to align with the way customers really want to buy. From industrial manufacturing to fashion, you will discover how your product lines can beautifully stand out from the competition in the showroom by being able to quickly, clearly engage the customer with information-rich 2D and 3D product visualization.

  • Infor Product Configuration Management

These sessions give discrete manufacturers and distributors a clear path to streamline the selling and production of their configured products.

At the heart of Infor PCM, manufacturers capture accurate knowledge about their customizable products, guiding even new sales reps to quote more successfully. The solution generates dynamic 2D and 3D product models appropriate both for the customer, and to send to the shop floor to ensure accurate manufacturing.

By creating compelling web experiences, quotations, and accurate orders with dynamic bills of materials and routings, Infor PCM helps manufacturers increase revenue, reduce costs, and differentiate their brands in the marketplace.

Attendees of these sessions may benefit from attending the manufacturing area of The Hub and sessions in the tracks for discrete manufacturing (industrial manufacturing, equipment), automotive, and fashion embellishments. The top industries supported by Infor PCM include discrete manufacturing, industrial manufacturing, equipment, automotive, fashion, and distribution.


Icon Browse the session catalog to see the education tracks that are available with focused content for Infor SCM, PLM, and PCM. Check back often as we continue to add sessions and more information to the tracks.
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Infor Service Management

Infor Service Management is a powerful application designed specifically for service-centric distributors and dealers. This track will highlight the latest product news and offer education sessions to grow your depth of knowledge and increase your return on investment.

  • Infor Service Management

Infor Service Management provides deep domain expertise in the intricacies of service lifecycle management—and can easily be integrated to your existing ERP with Infor ION technology stack—allowing you to perform a higher level of service, maximize revenue, and take advantage of growth opportunities. Exemplary service is the key to customer loyalty and repeat sales. Attendees may also benefit from exploring related education tracks, including Customer Relationship Management and Technologies and Innovations.

Infor Service Management is used in industries such as equipment, distribution, and high tech & electronics. Infor Service Management helps targeted industries compete effectively by providing highly focused capabilities such as:

  • Easy analysis data down to the detail level, thanks to integrated real-time data, total visibility, and accurate tracking
  • Scheduling of preventive maintenance for income-generating assets to prevent unexpected downtimes, extend the lifecycle of equipment, and maximize warranty cost savings
  • Tracking and management of service level agreements with maximum efficiency
  • Visibility into contract details, unit, and service history to improve decision-making and create opportunities to upsell or extend service agreements
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Infor Services, Support, and Education

Learn about the people, processes, systems, and expertise that help you get the results you demand from your Infor solutions. In this track you will hear from customers and Infor experts about:

  • Infor vertical specific implementation and upgrade methodology
  • The real upgrade experience, including Infor UpgradeX
  • Customer successes with Infor technology solutions implementations
  • How Managed Services can help you stabilize and improve IT performance, reduce business risk, and ensure predictable monthly expenses
  • Results you can expect from Infor Business Intelligence implementations
  • Making the best use of the Infor Xtreme Support portal
  • Gaining maximum efficiency from your Infor products through innovative learning solutions

Attend the Infor Services sessions to hear directly from Infor customers about recent upgrade experience, their use of managed services, and recent successes with Infor technology solutions. We'll also provide you with the information you need to help you make essential decisions regarding the service, education, and support of your Infor Solution. 

For example, if you are considering an upgrade, either moving to the cloud or taking advantage of a managed services model, there are two highly instructive sessions planned for this track that will deliver the insight you'll need before making these critical decisions. Perhaps you have already made the decision to upgrade, but are interested in learning about a vertically specific deployment method and upgrade accelerators that can reduce your deployment time to value by 50% or more.

Infor also continues to enhance the Xtreme Support portal, so you will want to attend the session that presents the most recent enhancements and illustrates how you can make the most of this award-winning system. And, as we continue to develop and expand our education and training offerings, you should definitely attend the Infor Education session, where we will present our convenient and cost-effective learning solutions that best fit your users' needs.

Icon Browse the session catalog to see the education tracks that are available with focused content for Infor Services, Support, and Education. Check back often as we continue to add sessions and more information to the tracks.
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Infor SunSystems

A global leader, Infor SunSystems was chosen best in class by finance leaders and is ideal for fast-growing organizations or international subsidiaries of global enterprises. Learn how this comprehensive suite of mobile-enabled financial management, sales, and order fulfillment solutions can easily integrate and capture critical analysis needed to support strategic decisions, meet local and regulatory reporting requirements, and unlock data needed to drive peak performance.

  • Infor SunSystems

To learn more about the solutions that we offer for your business challenges, visit the Infor Enterprise Financial Management education overview.

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Infor System21

Infor System21 has more than 20 years of continuous functional and technical development, and offers industry-leading functionality for organizations in food & beverage, fashion, and discrete manufacturing, as well as a range of field service organizations. This track will highlight the new capabilities of Infor 10x for System21, and provide education on best practices and available extensions to help get the most out of the system.

  • Infor System21

If you haven't seen Infor System21 10x, you simply won't believe your eyes. We worked with Infor's internal design agency, Hook & Loop, to deliver a new, consumer-grade user interface experience, featuring advanced analytics and collaboration capabilities, in addition to the micro-vertical functionality which you rely on to run your business. The sessions in this track are designed to help Infor System21 users leverage these advancements to solve critical business issues such as reducing the rising costs of IT, using data better to improve decision-making, building a robust application architecture, and maximizing the return on ERP investment.

Infor System21 is used in industries including food & beverage, fashion, and industrial manufacturing.

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Infor SyteLine

Infor SyteLine is a robust enterprise resource planning (ERP) solution specifically designed to help manufacturers improve productivity, using best practices and highly efficient process flows. With the launch of Infor 10x, Infor SyteLine provides a wide range of beautiful, transformational, and beneficial capabilities to both new and existing customers. This track will highlight the latest technology and feature education on best practices.

  • Infor SyteLine
  • Infor Services Management

Packaged with smart functionality to address the key challenges manufacturers face today, Infor SyteLine requires minimal customization, implementation time, and IT resources to maintain. That means an immediate return on your investment, and lower total cost of ownership over the long term. From the very first day, you'll see improvements in visibility and transparency of data to address your challenges. The solution's lean planning and scheduling capabilities provide the latest in demand pull algorithms, but also honor traditional lean pull parameters, enabling you to achieve the best of both lean worlds.

Infor SyteLine is also available through Software as a Service (SaaS) hosted and subscription models, including optional application managed services. This provides manufacturers with an unprecedented choice in not only how they purchase, but also how they deploy and manage SyteLine. With SaaS, manufacturers gain access to the same functionality available in on-premises software, with the flexibility of on-demand access from Infor. With multiple deployment and buying options for SyteLine, manufacturers can choose the model that meets their individual requirements.

Infor SyteLine fully embraces the latest Infor 10x technology innovations such as Infor ION, Infor Ming.le™, and Infor Mongoose. To learn more about how you can incorporate these technology advances and how Infor's best-in-class solutions can help your operational efficiency for a specific division or department of your company, attend sessions from these additional tracks:

  • Infor Customer Relationship Management
  • Infor Dynamic Enterprise Performance Management
  • Infor Enterprise Asset Management
  • Infor Supply Chain Management, Infor Product Lifecycle Management, and Infor Product Configuration Management
  • Infor Technology and Innovations

Infor SyteLine is a robust enterprise resource planning (ERP) solution specifically designed to help manufacturers improve productivity using manufacturing best practices and highly efficient process flows. You'll be better able to monitor customer demand, schedule delivery dates, and track resources. No matter how complex your supply chain is, you'll respond faster to change, reduce excess inventory, cut costs, and deliver what you promised to your customers on time. With Infor SyteLine, you can win the race against time by getting your products to market more quickly and better matching supply with demand.

Key Industries supported by Infor SyteLine include aerospace & defense, automotive, high tech & electronics, and industrial manufacturing.

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Infor Technology and Innovations

Infor's technology solutions complement our comprehensive enterprise software portfolio and allow customers to take advantage of emerging technologies. From mobility, social collaboration, and custom application development to analytics, e-commerce, system integration, and cloud-based solution suites, Infor Technology gives customers the best of both worlds—solutions backed by decades of practical applications that are continually enhanced with the latest innovations.

  • Infor CloudSuite
  • Infor ION
  • Infor Ming.le™
  • Infor Mongoose
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Infor VISUAL

Infor VISUAL is a powerful ERP solution designed specifically for order-driven manufacturers. This track will highlight the latest product news, business insights, and tips to enhance operational performance and overcome the many complexities of manufacturing, such as rising globalization, increasingly restrictive regulations, extended supply chains, and growing customer pressures.

  • Infor VISUAL

Order-driven manufacturing is complex enough—you don't want to guess every time you quote a price on a job or estimate a delivery date. You need to see, at a glance, the impact of every order, constraint, and bottleneck in your organization so that you can manufacture at a level of speed and efficiency that makes the best use of the resources that you have. When you have a tool that lets you stop guessing, you can start delivering consistently profitable results. You need actionable information, not just words and numbers, with a solution that delivers a real-time picture of everything that's happening, taken as a whole—that's why you need Infor VISUAL.

In these sessions, you'll see a compelling visual presentation, diagramming how all the parts of your manufacturing process relate to each other so that you'll instinctively know what to do to resolve bottlenecks, schedule effectively, and price jobs accurately.

Infor VISUAL continues to enhance the value of your investment with increased adoption of the latest Infor 10x technology innovations, and connections to Infor's best-in-class solutions. To learn more about how you can incorporate these advances and see how they can help your operational efficiency for a specific division or department of your company, attend sessions from these additional tracks:

  • Infor Customer Relationship Management
  • Infor Dynamic Enterprise Performance Management
  • Infor Enterprise Asset Management
  • Infor Service Management
  • Infor Supply Chain Management, Infor Product Lifecycle Management, and Infor Product Configuration Management
  • Infor Technology and Innovations

Infor VISUAL is a manufacturing-centric software solution delivering end-to-end functionality, low cost of ownership, and ease of use to serve the needs of diverse manufacturing business models, including engineer-to-order, make-to-order, configure-to-order, make-to-stock, and assembly-to-order.

It's an ideal solution for a broad range of manufacturers, from emerging firms looking at implementing a robust ERP for the first time that will help them scale their business, to larger multi-site organizations that need specialized industry functionality, or anything in between. Key Industries supported by Infor VISUAL include aerospace & defense, automotive, high tech & electronics, and industrial manufacturing.

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Infor XA

Infor XA is the leading discrete manufacturing ERP based on the IBMi platform. With the launch of Infor 10x for XA and the delivery of core technology enhancements and ERP extensions, Infor XA provides a wide range of new capabilities to new and existing customers. This track will highlight all the latest innovations, and also feature best practices to help you to get the most out of the system.

  • Infor XA

The Infor XA education track will highlight recently delivered core enhancements and new extended products for XA customers. In addition, sessions on best practices will showcase customers and partners who have driven additional value from XA. Finally, a roadmap of planned enhancements will also be presented.

These sessions are designed to help you get the most value out of XA. This includes extending XA into high-value areas like maintenance and supply chain. Related product sessions will help you get the most out of core enhancements to XA, from Infor's new financial applications to innovations such as Infor Ming.le™ and Infor ION. Attendees may also benefit from exploring the Infor Enterprise Asset Management, Infor Supplier Exchange, Infor Dynamic Enterprise Performance Management, Infor F9, and Infor Product Configuration Management tracks.

Infor XA is at work in a variety of industries, including automotive, industrial manufacturing, and high tech & electronics.

Icon Browse the session catalog to see the education tracks that are available with focused content for Infor XA. Check back often as we continue to add sessions and more information to the tracks.
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