Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field.
The best part about Infor CRM is that it’s built for your business. Industry-specific capabilities, deep integration, and unparalleled flexibility and control in how you deploy, use, and pay for your solution offers a best-of-breed CRM solution without compromise.
Infor CRM is the platform of choice for companies strategically focused on customer engagements. Robust functionality, deep integration, and high flexibility in how you use and deploy your solution result in a solution that works the way you need it to.
Infor CRM Mobile extends rich functionality to smartphones and tablets, giving your mobile workforce a strong competitive advantage. Interactions with native device features such as mapping, dialing, and email further streamline the mobile user experience. Receive over-the-air updates automatically at no additional charge.
Rich customer profiles and sales productivity tools help users identify opportunities and streamline sales activities. Simultaneously, sales management tools, analytics, and proactive alerts drive accurate forecasting as well as effective team and territory management. Best-practice process automation recommends and performs winning actions that drive results.
Attain unparalleled flexibility and control in how you deploy, use, and pay for your CRM solution. Cloud, on-premise, hybrid, and mobile options accommodate your business needs. Buy, finance, or subscribe while maintaining full control of your data. Select from and mix multiple license types to lower TCO and align diverse user requirements.
We have the most advanced CRM system in retail today that gives our sales associates a tool they cannot get at any other retailer and our clients a high-touch experience they return for time and again.
Infor CRM was built to give you choice in your solution. Run your solution on-premise with Microsoft SQL Server or Oracle Server. Opt for a hosted solution using Microsoft Windows Server and IIS. Or run your solution in the cloud hosted by Amazon Web Services (AWS).
Enrich your CRM to accelerate your productivity with add-ons and trusted partner solutions with Infor Marketplace. Find what you need to succeed with our powerful, specialized solutions to meet your unique company or industry CRM requirements.
Software should look as good as it works. Otherwise, nobody's going to use it. Infor CRM engages every individual, across all teams, with a user experience that's designed to help users work faster and smarter.View screens
Infor CRM provides Noble Systems with great knowledge-sharing that helps solve a host of business issues.
Hermanson raises bid quality and competitiveness, keeping customer satisfaction levels high with Infor CRM.Read the customer profile ›
Learn how Quality Solutions, Inc. created an industry-leading work order platform with Infor CRM.Read the customer profile ›
Infor CRM helped Big River Communications boost efficiency, productivity, and customer satisfaction rates.Read the customer profile ›
Infor CRM provides robust, flexible solutions in over 70 industries. Learn how Infor CRM delivers specialized capabilities for your industry from day one.
Increase productivity and adapt easily and quickly to the evolving distribution landscape with Infor CRM. Manage thousands of transactions, suppliers, and customers while tracking millions of inventory items at the same time.Learn more about Infor solutions for distribution ›
Overcome the challenges of doing business globally by attaining a 360-degree view of your customers. Easily keep track of all customer transactions to improve sales and accurately forecast demand based on seasonal and economic trends. Integrate and share data across departments to support your organization's workflow.Learn more about Infor solutions for manufacturing ›
Manage relationships with clients, contractors, and prospects in one central location. Keep track of all interactions, communications, and documentation throughout the duration of the project. Integrate and share data across departments with one database accessible both in and out of the office, so you can improve productivity and focus on growing your business.
Whether for advisors, hedge fund and portfolio managers or other client-facing teams, Infor CRM gives you a 360-degree view of client interactions to help you provide better service, have more meaningful conversations, and anticipate client needs. Increase sales advisor or portfolio manager productivity through the opportunity cycle and drive deals to close.
Provide quality services to your constituents while dealing with fewer resources and smaller budgets whether at the local, state, or national level. Boost efficiency and reduce costs with better access to information and streamlined communications with constituents, businesses, vendors, and partners. Increase productivity by integrating and sharing data across departments.Learn more about Infor solutions for public sector ›
Manage relationships between patients and providers, referrals, consulting physicians, payers, the community and prospective employees. Secure and enhance these relationships so you can maximize your reimbursements, and reduce patient "leakage" by providing efficient, effective care for patients that helps achieve better outcomes.Learn more about Infor solutions for healthcare ›
Gain deeper insights into your customers and vendors to help make better-informed decisions for your business. Take advantage of cross-selling opportunities, build customer loyalty, and reach new audiences. Take advantage of capabilities to help you gain a competitive edge with the knowledge you need to improve visitor experiences, expand services, and increase repeat business.Learn more about Infor solutions for hospitality ›
Deliver relevant, timely information so you can build meaningful connections with customers. Gain the insight you need to create a personalized shopping experience, improve customer service, and build long-term loyalty. Access your customer data wherever you are with Infor CRM mobile.Learn more about Infor solutions for retail ›
Get the tools you need to drive successful marketing campaigns, find new distribution opportunities, manage the sales pipeline, and optimize customer service and support. Streamline your business processes and workflows to deliver exceptional customer experiences, reduce operational costs, and drive growth and profitability.