Infor Workforce Management

Human Capital Management
  • Five trends dramatically
    changing workforce
    management

    Discover why old approaches won’t work
    and how to stay current

    View the webinar
  • WFM_hero2_NucleusResearch-logo.png

    Infor named a “leader” in the latest Nucleus Research WFM Value Matrix

    Read the report
  • Control workforce scheduling in healthcare

    Deliver better patient and staff satisfaction

    Learn more
  • Retail workforce management on the go

    Evaluate the challenges and opportunities of mobile WFM

    Read the white paper

Drive better return on your labor investment

Controlling labor costs is a key concern for organizations of every size, and in every sector. But focusing merely on cost reduction can result in diminished productivity and service levels, or even put your company at risk for failing to meet compliance requirements.

Infor Workforce Management is a comprehensive solution that aligns labor management with corporate strategy. Integrated modules address forecasting and budgeting, scheduling, time and attendance, performance management, and compliance, streamlining processes to increase efficiency while encouraging employees to focus on activities that generate more value.

Infor Workforce Management at a glance

  • Streamline and automate planning
  • Manage costs and compliance
  • Extend the reach of workforce solutions with mobility
  • Improve employee engagement
  • Optimize transactional user experience
  • Elevate visibility into workforce performance
Explore the new HCM resource center

Explore the new HCM resource center

Get more insight on trends and solutions impacting human capital management.

View the site

Unique capabilities

Infor Workforce Management helps organizations of all sizes meet the complex challenges of labor management. By helping you adhere to payroll best practices, increasing labor cost visibility and control, and improving compliance, the solution can increase net profit margins by 15 to 40 basis points, reduce labor costs by up to 6%, and cut administrative task completion time by as much as 60%.

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Align labor with demand

Make sure your staffing meets the needs of your business, with tools that facilitate long-term planning connected to shorter-term forecasting. Eliminating costs, time, and errors from the budgeting and planning cycle, Infor Workforce Management boosts operating efficiency and increases agility in how you deploy your workforce.

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Increase workforce visibility

Make sure the people with the necessary skills are working where and when they’re needed most, with monitoring capabilities that allow you to spot performance issues early, avoid compliance violations, and improve productivity by making better staffing choices throughout your organization.

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Reduce risk and administrative costs

Ensure pay compliance through automated wage and hour rules, improve transaction times and information access through an optimized user experience, and increase margins while enhancing employee satisfaction by empowering workers to define their availability and collaborate to set schedules.

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We can see the workload and plan the schedules, and we can also see the results. Plus, our managers and directors have better reports now, and a better way to control the process of production.

Heikki Junnila, HR Director Itella

Maximum deployment flexibility

Available on-premise or through a Software as a Service (SaaS) subscription model, the solution lets you choose how you want to manage your operations.

An open technology stack to run on any infrastructure

Infor Workforce Management is a browser-based Java solution that can run on a variety of databases and hardware platforms.

Highlights and core features

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Workforce planning

Workforce planning

Infor Workforce Management streamlines and automates the workforce planning process so you can accurately plan your workforce deployment. The workforce planning module helps eliminate costs, time, and errors from the budgeting and planning processes. It also integrates annual and periodic forecasting activities with weekly workforce management execution. The module features both budget creation and budget management features, and uses historical data to generate bottom-up budgets.

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Time and attendance

Time and attendance

Automate your time and attendance processes to help reduce payroll costs, increase compliance with government and union regulations, and motivate employees by empowering them to manage their time at work and paid time off. The time and attendance module also allows you to validate time and labor data collection in real time, helping to control related processes and reduce overpayments and other errors.

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Balances and accruals

Balances and accruals

Automate and maintain employee balance accruals and time off requests to produce an accurate staffing schedule throughout your organization.

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Employee transaction manager

Employee transaction manager

The employee transaction manager provides an easy-to-use interface that fosters employee-management collaboration. Users get tools for viewing timesheets, shift trades, entitlement queries, personal data management, and job changes. Your employees can view their vacation time and other personal information, request time off, and communicate directly with managers and teammates. You can build engagement, improve communications during peak seasons, and help streamline HR costs by empowering your talent with easy access to information and common tasks.

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Task management

Task management

Accurately allocate your tasks to resources-including task creation and communication, task execution and consistency, task tracking, and facility compliance.

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Scheduling

Scheduling

Organizations with large workforces must not only efficiently deploy their people, but also keep employee initiatives in line with business objectives. The key to meeting this challenge is a proven solution that helps ensure appropriately skilled employees are available when the workload demands they should be—at the optimal cost to you. The scheduling solution helps you develop schedules mathematically, edit complex or temporary schedules, and automate schedule creation with multiple tools that help you meet operational demands.

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Absence management

Absence management

You can maintain attendance history for each employee, set notifications for violations, automate leave entitlement processes, and assess the overall business impact of unscheduled absences. With the absence management module, you can also recognize individual or group patterns and proactively notify supervisors as necessary.

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Workforce mobility

Workforce mobility

With the workforce mobility module, you can extend the reach of your workforce management solution by giving employees and managers the ability to perform workforce-related tasks using mobile devices. Employees can use their smartphones to check their work schedules, set shift preferences, and check work and vacation balances. Managers can edit time sheets, approve or decline employee requests, view analytics, and respond to workforce issues in real time.

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Workforce performance

Workforce performance

With the workforce performance module, your managers get timely visibility into key workforce performance indicators, including labor spend, overtime, and attendance across all regions. The module includes management dashboards for at-a-glance views of workforce performance with real-time alerts, and also includes reporting to support decisions, perform ad hoc queries, or create customized reports to drill down on specific business needs.

Already an Infor WFM customer?

If you currently run Infor WFM, we've created a dedicated page with resources, communities, and product updates specifically
for customers.

Exclusively for Infor WFM customers

A stunning new approach to user experience

Infor Workforce Management delivers Infor's next-generation interface. With the power of HTML5, users can securely access data from a wide range of browsers and devices, or quickly tailor screens and develop new functionality using Infor Mongoose's extensibility features.

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More accurate, more productive

Itella chose Infor to streamline processes and implement volume-based planning for 29,000 employees.

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