Infor Interaction Advisor family

Competition for customers' attention and action has never been greater. More than ever, you need a sophisticated solution with an advanced decision engine that helps you react quickly, intelligently, and personally to every customer interaction. You'll improve the response you get to the offers that you make, increase sales, and improve customer loyalty…all with the Infor Interaction Advisor family.


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What it is

The Infor Interaction Advisor engine is an intelligent assistant that helps you predict your customers' future preferences and behavior based on their real-time activity and past responses.

You can solve specific interaction problems with the Interaction Advisor family of solutions: 

What it does

The Interaction Advisor family of solutions helps your company:

  • Take strategic advantage of every customer interaction on all of your channels.
  • Improve your cross-sell or upsell on self-serve, face-to-face and ear-to-ear channels.
  • Understand what drives customer response and optimize your targeting for the future.
  • Easily optimize your marketing and communications strategies and perform A/B testing on the fly.
  • Ask your customer the right question that will strengthen your relationship now and in the future.
  • Determine the right message for the right customer at the right time.
  • Save money and stop sending stale communications.

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Infor Omni-channel Campaign Management (formerly Infor Epiphany Marketing)  

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Infor Interaction Advisor (formerly Infor Epiphany Interaction Advisor)  

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Infor Marketing Resource Management  

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Customer profile More


Tommy Bahama  

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Customer video More

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Bell Canada  

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Specialized by industry.
Engineered for speed.
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