Infor HR Service Delivery provides a unique and innovative multi-tier HR service delivery model to help HR managers deliver better services faster, with fewer resources and lower budget. Specifically designed to support shared services organizations with advanced HCM capabilities—including a personalized, searchable Tier-0 Knowledge base and Tier-1 Case Management tool-—Infor HR Service Delivery streamlines new hire onboarding, voluntary and involuntary offboarding, and total rewards communications.
With Infor HR Service Delivery, HR managers can focus on strategic issues while empowering employees to take control of routine transactions in a secure self-service environment.
Infor HR Service Delivery is an advanced HR service delivery platform that helps you fully engage your employees, while lowering costs. It moves your organization toward a true HR shared services model so that you can:
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After implementing Infor HR Service Delivery, Kellogg Company gained a flexible and comprehensive system that substantially improved human capital data accuracy, HR process efficiency, and employee and manager satisfaction.Read the customer profile
Infor HR Service Delivery is a confidential, secure environment for employees, managers, and HR professionals to obtain information through four integrated applications:
Infor HR Service Delivery's user-friendly interface makes it possible for employees to complete more than 70% of routine transactions with no intervention from HR staff. And because employees can self-administer HR changes related to personal life events such as marriages, new dependents, address changes, and other life events, privacy and confidentiality are assured.
This greatly reduces the HR workload and frees up HR to work on higher value tasks.
Customers using Infor HR Service Delivery solutions have already: