Infor and Saleslogix

  • Infor acquires Saleslogix

    Saleslogix SaaS CRM will enhance value for Infor customers by adding strong sales and service functionality to Infor's industry CloudSuites™

Learn more about this announcement

Infor has completed its purchase of the assets of Saleslogix, a leading provider of SaaS customer relationship management (CRM) software.

Saleslogix' CRM will become Infor CRM™, establishing Infor's position as a leader in the cloud-based CRM market, and adding strong sales and service functionality to Infor CloudSuite™, the first group of industry-specific application suites available on Amazon Web Services' (AWS) cloud.

Infor can now deliver the first truly end to end demand-to-supply chain, from lead to ship, by integrating marketing and sales processes with supply chain planning, sales and operations planning, and production scheduling in real time.

Charles Phillips CEO OF INFOR

More about Saleslogix

Saleslogix is a leading provider of customer relationship management software to customers around the world.

  • Provides robust CRM at an affordable price.
  • Founded in 1998, employs approximately 105 people, and is headquartered in Scottsdale, Ariz.
  • SaaS solution lowers running costs for customers and enables frequent upgrades per year.
  • Recent integration to Microsoft Outlook gives users quick access right from their email application.
  • Offers a leading mobile platform that increases speed and enhances collaboration.
  • Core CRM platform has been specialized for key industries like construction, financial services, government, healthcare, hospitality, manufacturing, professional services, retail and transportation.
  • Shares 300 mutual customers with Infor.
  • Serves more than 1,700 organizations around the world and operates in a wide range of industries, including manufacturing, distribution, logistics, hotels and restaurants, healthcare, retail, contact centers, property management, and financial services.

Infor and Saleslogix

Saleslogix is 100% aligned with Infor's strategy to offer customers complete, cloud-enabled applications that feature beautiful design and are engineered for speed.

  • Infor customers will be able to manage the full customer lifecycle in one environment: plan their marketing activity; generate leads and pass to sales; sales can access relevant ERP data during the sales process right in the CRM solution; win customers; manage future sales opportunities; and deliver customer service.
  • Also fits Infor's acquisition strategy of buying strong products that can be taken to the next level with Infor's greater development, product management and capital resources.
  • This will be Infor's cloud-enabled CRM solution going forward.


Similar to its other recent acquisitions, Infor plans a major investment in the Saleslogix product, including increased scalability, refreshed user interface with Infor's leading UX designers in New York, and added industry-specific functionality that leverages Infor's deep expertise in industry processes.

Are you a current Saleslogix customer? Read the Q&A

Saleslogix CRM

Saleslogix is a mature, feature-rich cloud-based CRM application that includes sales, customer service, marketing analytics and reporting, offered at a highly competitive price.

Features include:

  • Sales: account and contact management; opportunity management; sales process automation; quotes & orders; calendar & activity management; sales productivity tools; alerts & notifications; sales forecasting; analytics & reporting; MS Office & Outlook integration; back office integration; mobility
  • Marketing: segmentation & groups; campaign management; campaign response tracking; lead management; reporting & analysis; marketing resource library; application integration; emarketing.
  • Customer service: Ticket Management; returns & defects; service contract management; SpeedSearch/knowledgebase; alerts & workflow automation; reporting & analytics
  • Analytics & reporting: standard reports - sales; standard reports - marketing & support; groups & filters; configurable dashboards; Saleslogix Advanced Analytics - sales dashboards; marketing dashboards; support dashboards


Key Product benefits:

  • Mobile: Accessible via smartphones and tablets to connect mobile workforce and drive productivity and revenue.
  • Actionable Data: Powerful analytics of business and team performance help increase individual effectiveness and maximize organizational and customer intelligence. 
  • Strong Technology: Usability and flexible configuration create rich, personalized user experiences. Advanced customization accommodates unique requirements by user, team, company and industry. Features robust integration, sophisticated security, advanced process automation, and flexible deployment options.


Learn more about Saleslogix CRM


Infor CRM

With the inclusion of the Saleslogix capabilities, Infor CRM adds strong sales and service functionalities to Infor's industry CloudSuites.

crm.png

With Infor CRM, customers will be able to manage the full customer lifecycle in one environment, accessing relevant ERP data to help win customers, manage future sales opportunities, and deliver exceptional customer service.

Infor expects to extend CRM with industry-specific attributes and processes integrated with Infor ERP applications beginning with Infor CRM Automotive, CRM Healthcare, CRM Public Sector, and CRM Manufacturing.

Learn more about Infor CRM

In addition to Infor CRM, the company will continue to support and enhance Inforce, an Infor-developed solution built on Force.com, that joins Infor's back-office ERP and Financial applications with Salesforce.com through Infor ION®.

Brochure

Top 10 reasons to choose Infor CRM

Top 10 reasons to choose Infor CRM  

Read the brochure

Web site

Saleslogix

Saleslogix  

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Press release

Infor Enters Cloud CRM Market with Agreement to Acquire Saleslogix

Infor Enters Cloud CRM Market with Agreement to Acquire Saleslogix  

Read the press release

Press release

Infor Completes Acquisition of Assets of Saleslogix

Infor Completes Acquisition of Assets of Saleslogix  

Read the press release

Customer Q&A

Are you a Saleslogix customer?

Are you a Saleslogix customer?  

Read the Questions & Answers document

Brochure

What’s new in Infor CRM

What’s new in Infor CRM  

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Specialized by industry.
Engineered for speed.
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