Managed Services

Managed Services

Managed Services

The Infor Services team is set up to provide whatever level of support you require. Through our managed services offerings, we can manage your systems end-to-end or provide support only for certain aspects of your deployment, such as post production, process monitoring, and data lifecycle management. Our objective is to keep you running at optimal levels.

  • • Choose the level of service that’s right for your business
  • • Get world-class technical expertise and security
  • • Optimize system performance with on-going monitoring
  • • Lower costs and reduce the burden on IT staff

Make technology a strategic advantage

Infor

With Managed Services, our customers get greater flexibility, assured continuity, and a lower total cost of ownership for their Infor applications. Our resources are available around the clock and around the world, so our customers can do business wherever or whenever the opportunity presents itself.

Curt Bennett VP, Cloud Operations & Managed Services
Infor

Capabilities

With managed services, you can choose whatever level of support is best for your business. The result is greater flexibility, lower costs, and peace of mind.

Infor’s Application Management Services cover all operational services, including service desk, system administration, capacity planning, facility management, service pack/hot fix, maintenance, backup, recovery, and archiving, as well as a full range of services for optimum application performance.  We also offer a range of services varying from customization care to functional application management support.

Learn why more and more companies are choosing managed services ›

The Infor Services team can help you manage data throughout its lifecycle, from creation and storage to archiving at the appropriate time. You can keep critical data secure and maintain the information necessary for regulatory compliance, while also controlling storage costs.

Infor’s process monitoring services are designed to help you optimize key processes and proactively identify inefficiencies and problems. You’ll get the insights you need to enhance the quality and speed of key processes, along with the peace of mind that comes with having dedicated experts monitoring processes that are fundamental to your success.

Infor’s managed services team can help you transition smoothly from implementation to daily operations. By partnering with our dedicated experts, you can reduce the time and costs associated with optimizing your system in the initial phase of your deployment and focus instead on driving adoption and deriving the greatest possible benefit from your solution.

Join our team

Are you ready to become one of the best of the best?

Infor has the footprint and capabilities of a global software organization and the mentality of a start-up. We pride ourselves on getting things done and thinking differently. Whether you’re interested in working with brewers or defense contractors, healthcare providers or hotels; whether you want to focus on new mobile technologies or foundational ERP, CRM or talent science, Infor Services offers many opportunities to define your career. Supporting your goals enhances Infor’s ability to achieve our own. Join Infor Services, find your passion and help us execute on our mission to make Infor customers successful.

Read the brochure ›

Learn more about career opportunities with Infor Services ›

Infor Consulting Services

Why Join Infor Services?

Watch the video ›

GuilfordCountySeal_

I am very pleased with the success of the cutover weekend; it went very smoothly with Infor's Application Management Services. We are very happy that we are on Infor 10x.

Sherri Penn Enterprise Application Manager
Guilford County

Resources

Infor Services brochure

Learn more about Infor Services, a global organization with end-to-end accountability for optimizing the value of your Infor investments.

Managed Services

Executive Brief: Why are companies turning to managed services?