What it does

By connecting directly to your Infor solution, Infor ION Workflow & Events connects your software to the actions that take place outside your software. It gives your people a framework for managing, monitoring, and documenting what's been done, what needs doing, and what didn't get done—but should have.

With Infor ION Workflow & Events you can:

• Design workflows quickly—Design your workflows in a simple flowchart view, which makes it easy to create even complex workflows and refine them whenever you want.
• Prevent oversights—Detect events that should have happened, but didn't.
• Ensure consistency—Rapidly reproduce workflows between different sites to ensure consistency in all parts of your business.
• Make your own rules—Detect exceptions based on business rules that you define, and set automatic notifications and alerts directed to the appropriate people.
• Provide better service—Monitor service levels to make sure that you meet your performance levels and maintain excellent customer service.
• Automate approvals—Create simple or sophisticated workflows to automate document routing and approvals across departments and office locations worldwide.

What it means

With Infor ION Workflow & Events you'll have the power to:

• Identify every task in a business process.
• Continuously refine processes for maximum efficiency.
• Replicate processes as widely as possible.

See what continuously refining your business processes can mean to you.