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Debtor Management

SunSystems Collect delivers a debtor management system for flexible account handling, with superb credit management and debt collection facilities.

It delivers thorough analysis of debtor days and cash flow, close monitoring of debtors and the ability to track collection quickly and easily, allowing you to:

  • Save time spent on administrative tasks
  • Assess a client's payment behavior before reviewing their credit limit
  • Maintain a complete history of your dealings with an account
  • Automate collection diary notes & follow-up tasks
  • Streamline your collection process
  • Maximize your first pass yield in the collections function
  • Increase your cash flow

SunSystems Collect helps you reduce Days Sales Outstanding to improve cash flow, while minimizing your collection costs.

Accessing debtor information
SunSystems Collect lets you record and inquire on key aspects of debtor information, to quickly identify offending debtors and provide improved cash flow analysis. It provides:

  • Maintenance of unlimited contacts, addresses and categories
  • Debtor re-aging according to user defined bands
  • Statistical summaries by account to improve understanding of debt situation
  • Fully definable status flags
  • Days Sales Outstanding (DSO) reports
  • Full analysis and reporting
  • Full multi-currency and euro compliance
  • Web enabled functionality (Collect.Net)  

Full drill down capability allows access to supporting information for faster decision making, while encouraging customers to reduce outstanding debt - e.g. by making payments by installment.

Streamlining collection activities
By streamlining collection activity through improved task management and automation, SunSystems Collect delivers relevant information when and where it's needed, resulting in more efficient processing and a reduction in debtor days. Advanced collection features include:

  • Listing of tasks by collector, action required or diary dates
  • Tracking of future activity by user or by action
  • Storage of collection documents, letters, spreadsheets, etc, in a debtor note
  • Management of unlimited notes against accounts
  • Linking of transactions to actioned notes
  • Automated reminders and statements
  • Increased contact capability for dispute escalation

SunSystems Collect can help you eliminate high debtor days with comprehensive, relevant, real-time customer information delivered to the desktop and proactive collection techniques. Tighter control of debtor information and your collection processes means improved control of your business.