Act on AI-powered process insight with Infor Process Intelligence software

View, model, and mine your business processes to catch inefficiencies early and get AI-powered recommendations for the next best action. Discover the Infor Process Intelligence software suite, built for Infor CloudSuite ERP customers.

Businessmen with tablets meeting in a factory

Team working on process optimization in an office

Overview

Maximise ERP efficiency with process intelligence software and tools

Infor Process Intelligence uncovers patterns, trends, and anomalies across your business processes using prebuilt, industry-specific models built for Infor CloudSuite. AI agents monitor live operations, flag deviations, and recommend next-best actions to drive continuous improvement.

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Benefits

Key benefits of our process intelligence software

Fast ERP data integration

Easily load ERP data into the mining database, customise as needed, and enable flexible data slicing and analysis.

Rapid deviation detection

AI agents monitor live processes, flag deviations, and track compliance before risk grows.

Accelerated time to insight

Cut manual documentation and analysis time to get process intelligence in days, not weeks.

Smarter, agent-led actions

AI agents recommend next-best actions and integrate with automation to drive continuous improvement.

Drive smarter decisions with Infor Process Intelligence tools

Infor Process Mining
Infor Process Viewer
Infor Process Modeler

Infor Process Mining

Infor Process Mining goes beyond visibility. AI-driven analysis surfaces the patterns, bottlenecks, and anomalies hiding in your ERP data. Agents turn that analysis into action, flagging deviations in real time and answering plain-language questions about performance. Built on industry-specific insight for your Infor CloudSuite solution, it helps you pinpoint root causes and get more value from every process you run.

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Demo

Process intelligence + AI: Intelligence that acts

Process Intelligence has always shown you how work runs. Now AI gives it the power to think, answer, and act. GenAI summaries turn data into insight, instant answers replace guesswork, and smart recommendations show the next best move – so teams get ahead of problems instead of reacting to them.

Platform

Drive process innovation with platform technology

The Infor Process Intelligence suite runs on our cloud platform, powered by Infor OS. The platform delivers everything you need to tackle any innovation use case – from integration, automation, and extensibility to data and AI-powered insights.

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Resources

Explore process intelligence insights and resources

Colleagues using process intelligence on a laptop

EXECUTIVE BRIEF

Process insight, agentic action

Learn how a team of AI agents in Infor Process Intelligence solutions can catch process issues early and act instantly – under human governance – for better business outcomes.

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BLOG

AI that understands your processes

AI can now see how your business actually runs – every handoff, delay, and workaround. Learn how AI-driven process intelligence turns that visibility into faster fixes and smarter automation.

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CUSTOMER STORY

Hercules speeds up cash flow

Find out how this HVAC manufacturer used Infor Process Mining to transform their order-to-cash operations. Now they have 50% faster payment collection and a 71% increase in cash flow.

CUSTOMER STORY

Oberg optimises in the cloud

Oberg Industries specialises in precision machining and metal stamping. See how they’re using Infor CloudSuite – along with Infor Process Intelligence – to streamline operations.

Act on AI-powered process insight with Infor Process Intelligence software

Maximise ERP efficiency with process intelligence software and tools