A Nurse Finds Personal Reward in Supporting Fellow Nurses Through Technology

May 11, 2020 By Abby Harris RN, BSN

To honor the Year of the Nurse, and caregivers everywhere, our own Infor nurses reflect on care, technology, and the art of the human connection. Read all of the stories here.

"I know that a happy nurse means happy patients. Patients – and their loved ones- need attention, and sometimes advocacy, from their nurses. It feels good to work toward improving systems that I know are so important to a nurse’s job satisfaction."

Abby Harris RN, BSN

Solution Consultant, Infor

I fell in love with caring for older people – and helping people - when I was on staff at the dietary department of a nursing home. I was only 16 then and I would watch how the nurses helped their patients. I could tell which of them really liked their job. And I could see that their patients could feel that, too.

Being a nurse was always my career destination. I worked as a nursing assistant in high school, and when I graduated, went onto nursing school. During my studies, I continued as a nursing assistant at a local hospital, and that same hospital hired me as a nurse when earned my degree.

I began my official nursing duties in the emergency room. I then moved into the cath lab. In both settings I not only treated, but comforted, patients and families facing very real, raw fears. Even in the face of some of the systematic challenges of being a bedside nurse –feeling overworked, long shifts, et cetera – that is the kind work that makes it all worth it.

I have always been fulfilled by making people feel better. When I made the decision to join Infor, I wanted to make sure I could hold onto that sense of personal reward. I am happy to say that I have. My work continues to help people in need, and I believe I am making a difference for patients.

I currently work with Infor’s clinical science solutions and the clients who use them. I enjoy bringing my nursing perspective to the table. I can see its positive effects on patient care- both indirectly and directly. The technology creates efficiencies in balancing workload, makes time and attendance tracking easier, and better matches staff to the right patients, based on acuity, among other things. These were all frustrations I experiences with while working in the hospital. It feels good to work toward improving systems that I know are so important to a nurse’s job satisfaction.

I know that a happy nurse means happy patients. Patients – and their loved ones- need attention, and sometimes advocacy, from their nurses. Technology helps make sure nurses can bring their best selves to their work.

Learn more about how the nurse staffing technology Abby works on improves patient outcomes.

Industry
  • Healthcare
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