CNOs I know on Becker’s “CNOs to know” list

October 10, 2017

Becker’s Hospital Review recently published its list of 60+ hospital and health system CNOs to know in 2017. I’m proud to report that Infor Healthcare works with over half of the organizations that achieved a spot on this list. CNOs play a large role in healthcare organizations and face many challenges from balancing nurses’ schedules to matching skills to specific patient needs. CNOs are also key drivers in helping to achieve the Triple Aim of better cost, quality, and patient outcomes and truly understand the impact of the clinical experience on the pursuit of the triple aim.

In my career as a bedside nurse, I learned what it takes to deliver exceptional care and the importance of proper bedside manner for a variety of patient needs. I feel fortunate that I can take my hands-on experience caring for patients to other nurse leaders who oversee teams of nurses at healthcare organizations in my current role as CNO at Infor. The CNOs who made the Becker’s list did so because they understand the meaning of exceptional patient care and what it takes to achieve it.

I would like to highlight a few of the CNOs who made the list who I’ve worked with while in my role at Infor:

Kate FitzPatrick, DNP, RN, CNO of University of Vermont Medical Center (Burlington). I had the pleasure of meeting Kate at a nursing conference and was able to have a more in-depth meeting with her in Vermont. Kate brings a commitment to nursing, workforce optimization and exceptional patient outcomes. I look forward to continuing to work with Kate and her leadership team (especially Daniel Hudson) as we look for ways to continually co-innovate and optimize workforce management at UVMC.

Kenneth Rempher, PhD, RN, Chief Nurse Executive of Cone Health (Greensboro, N.C.). At Cone Health, Kenneth is responsible for nursing practice standards to continually improve patient safety and quality of care. As a long-standing client partner of Infor, I had the pleasure of meeting Kenneth to discuss options for innovation through Workforce Management. “Cone Health has a national reputation for excellence and an innovative vision for leading in the future of health care,” Rempher said. I look forward to continued conversations about collaboration with him and following his work at Cone Health.

Maureen Swick, RN, MSN, PhD, Senior Vice President and CNO of the American Hospital Association (Chicago). I had the pleasure of meeting Maureen at AONE and she has such a presence with her long-standing commitment to the nursing profession. Her key initiatives involving workforce, quality and safety, and future care delivery models already have and will continue to have an impact on not only the nursing profession, but on the ability to ensure nurses have the capability of providing safe, quality care.

Agnes Therady, RN, MSN, CNO of Cook County Health and Hospitals System (Chicago). As a Chicago native, I am well aware of the great things at Cook County Health System. I have friends who work directly under Agnes and all I hear are wonderful and amazing things. According to TaShunda Green-Shelton,Divisional Director of Maternal Child Health, “When you are in public health, she is the kind of leader you need…She is knowledgeable and passionate about the nursing profession and about delivering great patient care for the best patient outcomes.”

Congratulations to all CNOs who made the list. For those who didn’t make the list, I still want to acknowledge that CNOs do extraordinary things in their organizations and in our profession. I’m open to all CNOs throughout the country to find out more about their nursing challenges, and share with them what we can offer to help meet their challenges with solutions such as Infor Workforce Management.

Danielle Miller, PHD(c), MSN, RNC-OB Chief Nursing Officer, Clinical Applications
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