Skip to Content

Emergency response depends on mission critical asset management

May 12, 2020

Resilient governments prepare for crises and know the location and condition of emergency response assets—and can deploy them at a moment’s notice.

But with a flood of new equipment and resources entering the system, a coordinated, well-orchestrated critical asset management system is itself a critical asset for first responders, hospitals, caregivers, and governments. It is essential that the right items, working at the best level of performance, get to the right place at the right time.

That’s why Infor leveraged its Enterprise Asset Management (EAM) tool into a new Mission Critical Asset Management (MCAM) platform to help front-line institutions and personnel make the most of the emergency funding they’re receiving for new equipment and facilities. Infor’s partnership with the non-profit Maryland Digital Transformation Center (MDTC) at Bowie State University has delivered a cloud-based system to track emergency response assets’ location and operational status, enabling care providers to move them wherever they are most needed at a moment’s notice.

Optimizing the COVID-19 response

With new funding and materials flowing to federal, state, and local government agencies, the all-hands-on-deck approach that everyone wants and needs depends on coordination and visibility.

If agencies all use their own procurement, materiel management, and warehousing systems to compete on the open market for the same critical assets and materials, then deploy their own resources in an information vacuum, patient care systems suffer. With multiple overlapping, decentralized systems in constant motion, accountability, traceability, and auditability will quickly be lost.

Through this lens, a system to manage, track, and maintain critical healthcare equipment and materials becomes an essential tool to deliver a coordinated front-line response.

Enter the MCAM Platform, with the proven ability to:

  • Optimize material purchasing and distribution
  • Identify and locate critical assets
  • Track asset maintenance, repair, and replacement through the life cycle
  • Accelerate asset procurement, allocation, reallocation, and resupply

The functionality that matters

MCAM provides government and healthcare institutions the 360-degree visibility of facilities and equipment as they reconstruct existing wards as ICUs, build alternative healthcare facilities, and operate field hospitals and ad hoc triage stations. These response efforts facilitates necessary changes in building layout and space allocation, supports new or updated facility management and maintenance protocols, orchestrates essential maintenance and supply chains for new equipment, and can handle an influx of new staff and volunteers who have only limited knowledge of a facility, its equipment and resources.

The MCAM platform also supports some of the specific challenges brought into focus by the immediate crisis. With more ventilators in constant use across an expanded network of healthcare facilities, there is very little room for error in scheduling essential maintenance, or ensuring the availability of supplies and spare parts. As ventilators are moved between facilities, serialized ID tracking is the critical first step in ensuring that spare parts and qualified technical staff are available where they’re needed, and that the devices are eventually returned to their owners.

Asset management is also the key to tracking off-label uses, like ventilating multiple patients, that will have an as-yet unknown impact on device performance and maintenance requirements.

MCAM is set up to provide end-to-end, real-time visibility, management, and control across the critical asset management cycle: procure, deploy, track, monitor, maintain, and redeploy or retire. It is built on Amazon Web Services’ platform and can integrate federal, state, and local agencies, law enforcement, military health and logistics systems, and non-profits. MCAM gives front-line hospital and medical supply networks a secure environment to host sensitive data and manage workloads and devices.

An effective response can save lives, help address the immediate crisis—and, just as important, field-test the new systems and practices that will help institutions and citizens prepare for the future.

Infor and The Maryland Digital Transformation Center are proud to be able to contribute and make a difference.

Filed Under
  • Asset management
  • Government
  • Federal Government
  • State and Local Government
  • Infor EAM
  • North America
Let’s Connect

Contact us and we'll have a Business Development Representative contact you within 24 business hours

Infor values your privacy.