Enhancing omnichannel capabilities with warehouse management software

October 8, 2019

It should now be well understood that manufacturers, retailers, and distributors must be able to orchestrate inventory movement through all available distribution channels if they hope to remain competitive. With shifts in customer demand exponentially advancing supply chain complexity, you need to increase omnichannel operational efficiency to ensure customer orders are met on time and in full.

Legacy systems aren’t built for tomorrow’s needs

However, not having the proper warehouse operations or warehouse management solution in place can hinder your organization’s ability to meet these modern requirements. If you aren’t experiencing them already, utilizing a legacy WMS may soon present you with challenges related to decreased order fill rates, a failure to efficiently maintain multiple distribution outlets, unoptimized ERP/OMS integration, and an inability to support robotics and automation implementation.

Additionally, these problems may be further compounded by warehouse spacing and capacity constraints, ineffective or nonexistent labor management practices, and poorly placed inventory within the four walls of the warehouse. Failing to address these challenges leads to higher operating costs, and worse, a loss of existing customers and the ability to serve new ones.

Changes in demand require additional functionality

Whether shipping to or receiving from a manufacturer, distribution center, store front, or the final consumer, the ability to direct inventory to appropriate party is key to remaining competitive in today’s high-speed environment. To meet service expectations, you should consider adopting a warehouse management system that streamlines omnichannel capabilities and provides additional benefits.

When selecting the warehousing solution that best meets your needs, consider an option equipped with the following features:

  • Multiple fulfillment options such as batch picking, “pick to store,” cluster picking, and speed picking to align with specific end customer requirements
  • Optimize task definition, create user roles, and establish permissions for appropriate task execution
  • Screen personalization to enhance user experience across a variety of interfaces such as browser, RF scanner, smart device, or voice control
  • Container optimization to determine ideal packaging size as well as which items can be picked and packed together
  • Labeling customization to meet compliance requirements by customer or destination
  • A solution that is highly configurable to specific industry needs and ensures proper warehouse layout through 3D warehousing, yard visibility, and labor management functionality

As omnichannel requirements continue to transform warehouse operations, your organization will need to invest in the right solution if they are to evolve with changes in customer demands. Companies relying on a legacy system that wasn’t built for multiple distribution channels, for both inbound and outbound inventory, will soon be left behind by competitors who recognize the need for transformation and are taking the necessary steps to improve fulfillment across all channels.

Learn more about how Infor CloudSuite WMS is helping companies improve warehousing and fulfillment capabilities.

Filed Under
  • Cloud
  • Supply Chain
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  • Fashion
  • Food & Beverage
  • High Tech & Electronics
  • Industrial Machinery & Equipment
  • Industrial Manufacturing
  • Logistics & 3PL
  • Retail
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