Protecting and Supporting Clinicians Fulfills a Nurse's Call to Caregiving
To honor the Year of the Nurse and caregivers everywhere, our own Infor nurses reflect on care, technology and the art of the human connection.
Jeena Stanford, RN
HCM Solution Consultant-Healthcare
"I got into nursing because I love taking care of people. Supporting technology that I believe protects and supports our clinicians, so they can provide the best care possible, gives me that same satisfaction."
I have a niece who was born with a congenital heart defect. Today she is healthy, but this happy ending also started my journey to becoming a neonatal intensive care unit (NICU) nurse.
My niece needed multiple surgeries. One of these surgeries, with a low survival rate, was performed for the very first time on an infant. I sat beside my sister at the hospital as her daughter underwent these procedures, and then during her recovery. Watching the experience first-hand, I was so impressed with the nurses who took care of her, and the other ill children. I always had an inkling I may want to work in healthcare, but it was not until that day in the operating room (OR) and lengthy recovery where I knew exactly what I wanted to do.
In nursing school, I had to rotate amongst all the floors and units, conducting my clinicals across all areas and patient populations. I kept coming back to wanting to work with the youngest and most vulnerable. When I finally was able to complete my rotation in the NICU, all I kept thinking was, “This is where I was meant to be. I was born to do this.” Upon graduation, and with no small amount of negotiating, I landed my dream job where I would spend 12 years.
Now fast forward to my life at Infor. As rewarding as my days in the NICU were, a nursing career is always challenged with issues leading to burnout. Working holidays, 12-to-16 hour shifts, managing and scheduling 20 to 40 staff members, all while handling the emotions of patients and families – it’s a lot. I was seeing some colleagues leave the NICU and some nurses, including those who had just recently graduated, leave nursing altogether.
I became interested in Infor when I found out they develop technologies to help manage the staffing, scheduling, and retention challenges I experienced first-hand.
I never in a million years thought I would transition out of the NICU, but here I am. Today, I help develop and implement tools built specifically for healthcare, and for nurses like me.
It goes beyond the logistics of scheduling and proper staffing. Using the NICU as an example, I recognized when new nurses did not have that same passion as I did for the NICU. I know everyone can sense that, and nobody is happy – not the families, not the nurse. It was frustrating and heartbreaking to see nurses on track for failure because they were hired into the wrong unit. At Infor, we are using science and technology to help healthcare organizations identify the unique behaviors and best placements for nurses to ensure they continue to cherish their jobs and their care mission.
I got into nursing because I love taking care of people. Supporting technology that I believe protects and supports our clinicians, so they can provide the best care possible, gives me that same satisfaction.
- North America