J.R. Watkins moves forward with Infor CloudSuite Food & Beverage

November 8, 2016

Nestled in the Mississippi River town of Winona, Minnesota, J.R. Watkins has been a pioneer in natural living since 1868. Using only the finest ingredients, the company produces a diverse range of personal care, home care, remedies, and gourmet extracts and spices.


About 10 years ago, J.R. Watkins began its move from a direct marketing model towards a focus on large retail and wholesale customers, which include Walmart®, CVS Health, Rite Aid®, Costco®, Safeway, Target, Whole Foods Market® and Loblaws®.

The strict delivery dates required by these customers placed pressure on the company to more accurately manage everything from procurement to manufacturing and distribution.

A solution designed for progress

As part of our commitment to helping customers drive positive change, Infor worked closely with J.R. Watkins to choose the tools that would assist the company meet these needs and progress its business.

The first step was to analyze the benefits of moving to the comprehensive Infor CloudSuite Food & Beverage solution.

As well as offering a potential cost saving of $538,183 over a five-year period, J.R. Watkins quickly realized the additional advantages of cloud deployment.

Rapid implementation and realized value

Together with Infor Services and Avaap, an Infor partner, J.R. Watkins implemented Infor CloudSuite Food & Beverage 25 percent faster than anticipated, with costs significantly under budget.

"There’s absolutely no way that we could have gotten our implementation done for the price we did without Infor Consulting Services Center of Excellence."Scott Iverson, J.R. Watkins IT director

Besides simplified implementation, this move to the cloud has eliminated the costs associated with servers, racks, and management. The company also has faster access to the latest version of Infor CloudSuite Food & Beverage, without the massive effort related to on-premise upgrades.

Scalability and visibility

With the solution hosted by Amazon Web Services, J.R. Watkins has high availability and unlimited potential for growth—without committing to long-term capacity contracts.

The company has also gained advantages with standards-based middleware Infor ION® and social business platform Infor Ming.leworking together to provide greater visibility. By moving emails into workflows, for example, the company is now able to identify issues and eliminate bottlenecks while also saving time and energy.

Read more about how Infor helps J.R. Watkins progress its business.

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